Bakioglu, Izmir, Cigli, Turkey: Bakioglu 360-Degree Development System

Company: Bakioglu, Izmir, Turkey
Nomination Submitted by: Business Awards Consulting
Company Description: Founded in 1973, Bakioğlu Holding is among the best 500 industrial companies and has a remarkable ranking as being one of the best 1000 exporter companies in Turkey. Under the roof of the Holding, there are various companies with over 1800 people in total.
Nomination Category: Human Resources Categories
Nomination Sub Category: Human Resources Team of the Year
2022 Stevie Winner Nomination Title: Bakioglu 360-Degree Development System
  1. Which will you submit for this nomination, a video of up to five (5) minutes in length or a written essay of up to 650 words? Choose one:
    Essay of up to 650 words
  2. If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video:
  3. In bullet-list form (up to 150 words), a brief summary of up to ten (10) of the nominee's chief achievements since 1 January 2020:

    Total 137 words used.

    (Please see attachment for all comperative results data)

    Some examples of numeric results accomplished after program: 

    Bakioğlu Group's general competency scores average increased from 3.47 to 3.57 in the evaluation period processed in 2021. 

    The turnover rate decreased from (2020) to 9.6% in 2021. (Contrary turnover rates increase in the industry average) The turnover rate for program participants is 4.35%

    In 2021, a record increase was seen in the Bakioglu Holding satisfaction score reaching  82. The employee engagementscore increased from 68.8 in 2019 to 80.7 in 2020 and 87 in 2021.

    ROI(return-on-Investment): 360 Program shows an extraordinary success of efficiency in terms of return-on-investment. 360 Program created a total savings of 3,040,842 TL in 2021 alone. 360 Program returns its investment of almost 12 times in just 1 year.

  4. If you are providing a written essay for this nomination, submit in this space an essay of up to 650 words describing the nominee's accomplishments since 1 January 2020:

    Total 569 words used.

    Bakioğlu group has been one of Turkey's leading manufacturers in the packaging and sub-industry for 50 years. Bakioğlu operates as 10 different companies with 12 factories established on an area of 310,000 square meters.

    Bakioğlu HR team designed the "Bakioğlu 360-Degree Development System" in order to develop employees for today's and tomorrow's competencies and to create a feedback culture throughout the organization.

    The 360 Program is a collaborative development process in which participants can develop their competencies by seeing themselves through the eyes of their stakeholders. The participant obtains a 360-degree analysis of his/her competencies, consisting of his/her managers, subordinates, customers, stakeholders and his/her own evaluation by the individual report obtained at the end of the process. The 360 Program is run through a fully digitalized system. Evaluators make their evaluations easily through an interface available from any device. Reports are also generated automatically. In this way, both the confidentiality is preserved and ease of use and efficiency are ensured.

    Program Phases:

    Phase1: Selection of Evaluators
    Each participant is evaluated by a minimum of 18 people consisting his/her supervisor, 2nd degree manager, subordinates if any, and the customers and stakeholders with whom he/she cooperates.

    Phase2: Evaluation
    Evaluations are carried out on the online system anonymously. Non of the users of the system can access the individual ratings, the participants only see the averages of the competencies scores. 

    Phase3: Development Reports
    In this report, the participant can see both the differences between his/her own scores and the scores given to him/her by others, as well as his/her own place according to the averages of the company and the Bakioglu Group.

    A very important part of the report is the annual development section. In this section, one can see which competencies have improved from year to year. 

    Phase4: Feedback Meetings “All About You”
    The feedback meetings were restructured under the name “All About You” in order to strengthen the individual development focus of the program in 2021. Feedback meetings are moderated by external moderators with a pre-formatted agenda to ensure objectivity. All stakeholders share their feedback and suggestions for development.

    What distinguishes 360 Program among very-well known and common classical 360-degree evaluation implementations is the development strategy and feedback process. With individual development report and “Our Focus is Only You” Meetings, Bakioglu aims to create a feedback and development culture among all Bakioglu companies. Each employee gains a very detailed development report and has the critical opportunity to listen to constructive feedback and development advises from Professional coaches and managers.

    In these structured meetings "Surprise Areas" are evaluated as well as the strengths and development areas of the person. Surprise areas are devalopment areas where one's assessment differs significantly from the assessment of others. In this way, it is contributed to increase the awareness about the person's own development and competencies.

    Each participant creates an individual development plan with the feedback they have received throughout the process after the interviews. The participant and the manager follow this development plan and gather through the development mentoring meetings throughout the year.

    360 Program has provided measurable benefits within the organization.

    -360 Program contributed to the competence development of Bakioğlu companies and development of management skills,

    -contributed positive impact on employee satisfaction, motivation and loyalty

    -Improved in-house capabilities and enhanced internal promotion rate,

    -Enhanced the awareness of the participants about their own development and competencies,

     (Proof is provided with comperative data as attachments)

     

Attachments/Videos/Links:
Bakioglu 360-Degree Development System
PDF Appendix1_ResultsAccomplishments.pdf
PDF Apx2_Program_Details.pdf
URL Apx3: Video: Program at-a-Glance
URL Apx4: Video: Program Testimonials