Innover - Tech Startup of the Year

Company: Innover, Alpharetta, GA
Company Description: Innover is an Atlanta-based Technology and Process Digitization Company that provides end-to-end Digital Transformation solutions aimed at accelerating CX to ensure ROI-driven business outcomes for its clients. With Innover draws strength from its service studios – Digital Experiences, Advanced Analytics, Software Engineering, Data Engineering, Supply Chain and BP to solve business problems
Nomination Category: Company / Organization Categories
Nomination Sub Category: Tech Startup of the Year- Services

Nomination Title: Innover: Delivering Richer, Engaging Human Experiences Through Digital-Expertise And Empathy-Driven Approach

Since its inception in 2019, Atlanta-headquartered, Innover has carved out an enviable reputation for providing Digital Transformation solutions and delivering ROI-driven business outcomes. Our Service Studios - Software Engineering, Digital Experiences, Data Engineering, Advanced Analytics, Innover Labs, Supply Chain and Business Services – work in tandem to make digital Transformation a reality. Our capabilities are backed by ourunique engagement model where we help businesses to build and run a self-funding POC with guaranteed 5x+ measurable returns in just 8-12 weeks. Our proprietary Products and accelerators – LEAP.AI, $TART, ADROIT, TruckSmart and Track&Trace –can accelerate data-to-insights-to-business outcome journey and drive tangible outcomes in the fastest turnaround time. To raise the innovation bar, we have invested inInnover Labs - A dedicated COE where we harness the potential of technologies like Blockchain, Artificial intelligence, AR/VR, RPA to develop cutting-edge solutions and help our customers stay ahead of the curve.

Innover always strives to add sustained value to its customers and has developed strong partner ecosystem with leading technology vendors –Blitzz, Salesforce, Adobe, Rank, Vertex, Microsoft, Argos Labs , Blue Leap, Field Nation, Baxter Planning etc.-to help our customers reduce cost of ownership, risk of implementation and accelerate time-to-market.

Amidst one of the most challenging year faced by the humankind, Innover has delivered positive impact for its customers by combining the strength of its world-class digital expertise and empathy-driven approach. From fulfilling critical public health needs during covid-19 by accelerating the procurement of medical supplies from across the world to helping everyone stay stocked with essentials and enjoy their favorite food in the comfort of their homes; creating memorable shopping experiences and delivering smiles to loves ones on those special occasions, to enabling uninterrupted remote working environments for enhanced workforce productivity – our solutions have elevated experiences, connected people and simplified life. Our growth is a testimony to our pursuit of solving customer business problems.Within just 1 year, we have catered to a global customer base with 65+ Fortune 1000 companies, and expanded our delivery centers to 15 global locations.

Across industries, Innover is helping leading enterprises in their quest of becoming intelligent enterprises of tomorrow. Our efforts have gained significant market recognition andInnover was presented with aSilver Stevie® Award in the ‘Most Valuable Response by a Customer Service Team’ category in 15th annual Stevie Awards for Sales & Customer Service 2021.We were also recognized as “The 10 Most Recommended Supply Chain Solution Providers” and “10 Most Promising Big Data Analytics Companies”in 2020. Innover also woncoveted Golden Bridge Award - Best technology to combat Covid-19- for its Distributed Ledger Technology powered platform that addressed the medical supply shortage concerns of US hospitals

From Demand Forecasting to field service optimization, Media-mix optimization to implementing E-commerce marketplace, online customer acquisition to workforce allocation; our solutions have increased customer bottom-line, optimized operations and reduced costs across industries. Here are some examples:

A global Electronics Manufacturer was grappling with challenges related to service dispatches that were missing more than 10% of its same-day delivery SLAs, costing them $3.7M annually. Innover created a multivariate AI model that analyzed and identified ‘8’ causal drivers of missed SLA risk and offered top three proactive intervention recommendations.This resulted in $1.22M annual savings and 12% improvement in customer NPS.

A Texas based Energy and Utilities Company had its supplier base spread across US. With Covid-19 affecting countrywide supply chains, the customer wanted to get real-time visibility into risk elements associated with their active supplier base to prepare for material and manufacturing capacity shortages. Innover developed an AI and ML powered Supplier Risk 360 platform to categorize and rank high risk and critical suppliers in record 8 weeks.The platform reduced shipment delays by 31% through proactive supplier communications and interventions.

A US-based 3PL provider wanted to reduce transportation costs by identifying the shortest paths for their trucks. However, it was grappling with several constraints such as DOT regulations, maximum stops, customer due dates, weekly offs, loading-unloading time, etc. Innover leveraged its ready-to-useTransport-Network-Route-Optimization algorithms to drive 11% increase in capacity utilization, 8% reduction in number of trucks, and 5% decrease in total miles driven.

Please refer to attached Book of Impact to know how our solutions touched lives of millions. Please do read it to understand our impact across industries.

We have added links to various awards won by Innover including Stevie Sales and customer service and Golden Bridge Awards

We have also added various video links including 2020 rewind, Innover- Touching human lives, etc. Please watch !