Randstad RiseSmart - Best Corporate Learning/Workforce Development Solution

Company: Randstad RiseSmart, San Jose, CA
Entry Submitted By: Marathon Strategies
Company Description: Randstad RiseSmart, a Randstad company, is the fastest-growing career transition and talent mobility provider, supporting employers across 40 industries and 80 countries. Randstad RiseSmart's solutions combine highly personalized services with patented, cloud-based technology to help employees move into, within and out of organizations with ease.
Nomination Category: Product & Service Categories - Business Technology Solutions
Nomination Sub Category: Corporate Learning/Workforce Development Solution

Nomination Title: Randstad RiseSmart is Empowering Organizations to Future-Proof their Workforce with RiseSmart Skilling™ Powered by BrightFit™

If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:

Randstad RiseSmart announced the launch of RiseSmart Skilling™ on July 9, 2020. https://www.randstadrisesmart.com/press-release/randstad-risesmart-unveils-risesmart-skilling-help-workers-close-skills-gaps

More than one billion individuals will need to be reskilled by 2030 due to the digital transformation of the Fourth Industrial Revolution. As a result, HR professionals are prioritizing reskilling efforts but are struggling with how to implement and enforce a skilling strategy. This led Randstad RiseSmart to create RiseSmart Skilling™, a tech and touch skilling suite that provides employees with a strategic roadmap to identify and close skills gaps and enables businesses to develop agile workforces. https://www.weforum.org/agenda/2020/01/reskilling-revolution-jobs-future-skills/

RiseSmart Skilling includes four key components:

-Occupation Explorer – an interactive tool for career exploration and planning that informs workers on market projections for jobs, salary ranges, and skills that will increase chances of landing desired roles and related occupations based on skills and education

-Learning Hub – a federated search for courses providing immediate access to thousands of premium courses from top learning providers, such as LinkedIn Learning and Udemy, in multiple languages

-Career Concierge – a dedicated specialist who curates best-fit courses and experiential learning opportunities, such as internships, to support the individual’s reskilling and career goals

-Certified Learning Advisor – a highly-trained learning and development expert who develops customized learning plans and offers guidance to help participants stay on track

RiseSmart is enhancing RiseSmart Skilling with the addition of BrightFit, a first-of-its-kind predictive career exploration technology that combines extensive labor market and job data with personalized skills assessments. These insights guide individuals to careers with a bright market outlook and strong skills fit. Key features include:

Market Outlook Score guides talent toward in-demand roles based on growth opportunities and automation risk.

Skills Fit Score measures an individual’s competence in skills most important) to employers to help people identify their skill strengths and weaknesses relative to a target role.

Recommendation Engine is an AI-based tool that recommends roles, skills and courses sorted by market outlook, salary, or skills, all ranked in order of match.

Coaches and Certified Learning Advisors provide personalized guidance to help individuals interpret BrightFit insights and create an actionable learning plan.

Personalized Course Recommendations are created with suggested courses based on an individual’s skills gaps and proficiency levels.

With every product and service, RiseSmart is committed to delivering an exceptional experience, resulting in the firm achieving an industry-leading Net Promoter Score (NPS) of 86 for its high level of customer service and support in 2020. RiseSmart’s industry leading NPS was validated by an annual customer survey that found that 99 percent of customers were satisfied or extremely satisfied with the responsiveness, flexibility, sense of urgency and outplacement expertise they received from RiseSmart’s account management team.

The following is one example of a RiseSmart customer that has benefitted from RiseSmart Skilling:

When the global pandemic hit in early 2020, one of RiseSmart’s customers, a global technology company, faced an 80% decline in revenue for one of their core business units as travel restrictions, stay-at-home orders and social distancing measures led to significantly reduced demand for their services. As a result, this company made the difficult decision to restructure their global workforce.

The organization faced an urgent need to offer outplacement and skilling services to employees worldwide. In addition to an RiseSmart’s robust outplacement suite, this company leveraged RiseSmart Skilling to help both departing and remaining employees build their skill sets.

This organization understands that continuous learning and skill-building is vital for employee success and organizational growth in today’s rapidly evolving world of work. Therefore, all employees at the organization receive access to RiseSmart Skilling, which includes marketplace job data along with premium courses from today’s top online providers, like LinkedIn Learning. Employees exiting the company can identify and develop targeted skills to secure their next role, while remaining employees can build critical skills needed to develop their career within the organization.

Although revenue declined overall because of the pandemic, investment in effective skilling resources helped this company pivot their business strategy and spark growth in key business units by filling crucial skills gaps and aligning talent with the organization’s shifting needs.

The following is a link to the original RiseSmart Skilling™ release: https://www.randstadrisesmart.com/press-release/randstad-risesmart-unveils-risesmart-skilling-help-workers-close-skills-gaps;