Company: VNPT VinaPhone Corporation, Hanoi, Vietnam
Company Description: With more than 90,000 employees, advanced telecommunications infrastructure, a service network that covers all 63 provinces and cities, as well as the strong 67-year experience, VNPT has always been offering the market many modern posts, telecommunications and information technology products and services. These high quality products and services are based on the most advanced technologies.
Nomination Category: Mobile Site & App Categories
Nomination Sub Category: Best Use of AI & Machine Learning
 Nomination Title: VNPT Smart Voice
- Date this app or site was first released:
2022
- Briefly describe this mobile site or app’s objectives and how it has met those objectives (up to 200 words). If applicable, include here the platforms your app supports:
Total 155 words used.
VNPT Smart Voice - A platform using the most advanced AI technologies, allowing text-to-speech conversion with human intonation and rhythm, as well as the ability to convert to text from a live audio stream or from audio files with many different formats. Also, VNPT Smart Voice supports personal identification through voice biometrics to enhance security in online transactions and device usage. Up to now, VNPT Smart Voice has been applied in many fields such as Callbot (Virtual Agents for Call Center), Virtual Assistant, Audiobooks, Audio Newspapers, Smart radio, Transcript meetings or seminars, Record eLearning lectures and teacher's comments, Electronic medical records, Personal identification when making online transactions and using the device, etc. The application of VNPT Smart Voice has helped businesses optimize resource and operating costs and increase customer experience when using their services. Besides, VNPT Smart Voice also helps individuals save cost and time as well as enhance their managing and handling personal work.
- Provide the applicable creative and production credits for this entry:
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