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Ziraat Bank
Ziraat Bank of Ankara is Turkey’s strongest and most profitable bank with the widest banking service network in the country and subsidiaries in 19 countries. Ziraat Bank offers its customers high quality services in the fields of corporate/commercial, entrepreneurial and retail banking with the strategy of being a global player.
In the inaugural Middle East Stevie Awards Ziraat Bank won three Gold and one Silver 2020 Stevie Awards for their new E-Mortgage Transactions, Seasonal Teller Application, and their Operation Center Department Innovation Project.
With Ziraat’s e-mortgage transactions, mortgage acceptance and registration processes are accomplished in an electronic medium for much faster approvals with lower costs.
The Seasonal Teller application is designed to move tellers to branches experiencing a seasonal high density of customers without sacrificing the operational service quality throughout their network.
And the Operation Center Department Innovation Project created greater efficiencies and effectiveness for processing the operational transactions of Zirast Banks domestic and foreign branches, representative offices, and subsidiaries, all from one location.
Each of Ziraat Banks’ efforts have achieved greater effectiveness, efficiencies, and rates of satisfaction for both customers and employees.