Achievement Winners
Gold, Silver, and Bronze Stevie® Award winners in the 22nd annual IBAs are listed by category. Winners were determined through more than two months of judging by the average scores of more than 250 professionals worldwide. Winners will be celebrated during a gala event in Lisbon, Portugal on Friday, 10 October.
Achievement in Collaboration and Partnership - Best Public-Private Partnership
GOLD STEVIE® WINNER
General Directorate of Residency and Foreigners Affairs, Dubai, United Arab Emirates: Transforming Maritime Entry Operations through the Digital Maritime Agent (Al Wakeel Al Malahi) Project.
Miral Destinations, Abu Dhabi, United Arab Emirates: Draw me the Sea - SeaWorld® Yas Island, Abu Dhabi
SILVER STEVIE® WINNER
BESLER GIDA, Istanbul, Turkiye: SAFER (Smart Agriculture Fields in the Europe Region)
BRONZE STEVIE® WINNER
PJ Lhuillier Inc. (Cebuana Lhuillier), Makati City, Metro Manila, Philippines: KaNegosyo Center: A National Movement for MSME Empowerment
PLDT and Smart, Makati City, Philippines: eBizNovation: Driving MSME Success through Strategic Partnerships
Achievement in Collaboration and Partnership - Excellence in Industry-Academia Collaboration
GOLD STEVIE® WINNER
Revomed Group Co., Ltd., Nonthaburi, Thailand: Revomed Group Achievement in Collaboration and Partnership - Excellence in Industry-Academia Collaboration
Achievement in Collaboration and Partnership - Global Partnership of the Year
GOLD STEVIE® WINNER
Red Education, Sydney, New South Wales, Australia: Partnering for a Safer Digital World: 10 Years of Global Cybersecurity Training
Achievement in Corporate Social Responsibility
GOLD STEVIE® WINNER
PLDT and Smart, Makati City, Philippines: Digital Farmers Program: Empowering Filipino Farmers through Digital Inclusion
SILVER STEVIE® WINNER
Cisco Systems Inc, San Jose, California, United States: Cisco Crisis Response
Halotel, Dar-es-Salaam, Dar-es-Salaam, Tanzania: Achievement in Corporate Social Responsibility
Parcels Mart Solutions, Lagos, Lagos, Nigeria: Parcels Mart Solution's CSR Achievements
Personal Collection Direct Selling, Inc., Quezon City, Metro Manila, Philippines: #GreenLifeGreatLife Movement: Championing Sustainability for a Future Made Great
Taiwan Life Insurance, Taipei, Taiwan: Three-Generation Power Walk
Tata Consultancy Services, London, England, United Kingdom: Aiding Society with Heartfelt Actions
BRONZE STEVIE® WINNER
CarrefourSA, Istanbul, Turkiye: GHOST TOWN
Community Development Authority- Dubai, Dubai, United Arab Emirates: Transforming Lives Through Strategic Giving: CDA’s Jood, Bayti & Solidarity Programs
Divina Law Offices, Makati City, Philippines: Dulog Legal: DivinaLaw’s Free Legal Aid Clinic
Ebebek Mağazacılık A.Ş., Istanbul, Turkiye: From Me to My Sibling - Transformation Basket
Lumitel, Bujumbura, Burundi: Viettel Burundi (Lumitel) Company's CSR Achievements
OP360, Ridgefield, Connecticut, United States: OP360: Uplifting Communities, Creating Change
OPET, Istanbul, Atasehir, Türkiye: Clean Toilet Campaign
PLDT and Smart, Makati City, Philippines: #SafeandSmart Communities: Building resilience for all through innovation and technology
Ripple8, Inc., Taguig, National Capital Region, Philippines: SM Cares Book Nook
Viettel Cambodia Pte., Ltd., Phnom, Penh, Cambodia: Business Philosophy: Give first - receive later
Achievement in Customer Satisfaction
GOLD STEVIE® WINNER
Ministry of Sports, Riyadh, Kingdom of Saudi Arabia: Innovative Inclusion: Empowering Deaf and Blind Fans Through a Transformed Stadium Experience
SILVER STEVIE® WINNER
Bank of the Philippine Islands, Makati, Philippines: BPI Customer Delight Journey, Achievement in Customer Satisfaction
CarrefourSA, Istanbul, Maltepe, Türkiye: Customer FootPrint Center
Dubai Digital Authority, Dubai, United Arab Emirates: Raising the Bar: How Dubai Digital Achieved 97.56% Customer Satisfaction Across 320+ Services
Encore, Schiller Park, Illinois, United States: Encore Bolsters Customer Satisfaction with Commitment to Service Excellence
IQT LAB, Santo André, São Paulo, Brazil: Seguros Unimed: Management Excellence that Turns Satisfaction into a Legacy of Value
Kapital Bank, Baku, Azerbaijan: Customer Oriented Transformation
Miral Destinations, Abu Dhabi, United Arab Emirates: Yas Annual Pass- Loyalty Program
NJMPF, Durban, KwaZulu-Natal, South Africa: NJMPF’s commitment to measurable, meaningful, and inclusive customer satisfaction
Optimum, Long Island City, New York, United States: The Transformation in the Customer Service Department at Optimum
RESINC Solar, Wyong, New South Wales, Australia: RESINC Solar, sets a new standard in customer satisfaction
SabancıDx, Istanbul, Uskudur, Turkiye: Transforming The Culture: SabancıDx’s Customer-Centricity Journey
Scottish Power, Glasgow, Scotland: Power Saver & Half Price Weekends: Rewarding Scottish Power Customers for Smart Energy Use
BRONZE STEVIE® WINNER
Akbank TAŞ, Istanbul, Türkiye: Holistic customer experience in complaint management
AKTIF YATIRIM BANKASI A.Ş., Istanbul, Türkiye: Customer Experience in the Management of Crises
Banco do Brasil S.A., São Paulo, São Paulo, Brazil: SAC BB Attendance huBB
NEI Global Relocation, Omaha, Nebraska, United States: Commitment to Excellence Worldwide
QNB Private Banking, Istanbul, Turkiye: QNB Private Banking's Achievements in Customer Satisfaction
Red Education, Sydney, New South Wales, Australia: Where Student Success Comes First: Red Education’s Award-Winning Experience
Saman Bank, Tehran, Tehran, Iran: Customer Satisfaction at Saman Bank
Serviap Global, Tlalnepantla de Baz, Estado de México, Mexico: Serviap Global's Customer Satisfaction Achievements
Achievement in Diversity & Inclusion
GOLD STEVIE® WINNER
HALKBANK, Istanbul, Umraniye, Türkiye: Halkbank Supports Women Entrepreneurship
SILVER STEVIE® WINNER
Manila Electric Company, Pasig City, Metro Manila, Philippines: #Mbrace: Meralco's Diversity and Inclusion Program
Ooredoo Oman, Muscat, Oman: Ooredoo Oman 's DIVERSITY AND INCLUSION ACHIEVEMENT
PLDT and Smart, Makati City, Philippines: IDEATe: Empowering women with disabilities through digital inclusion and economic opportunity
SuperFresh, Istanbul, Turkiye: Women Stars of Agriculture PHASE II
BRONZE STEVIE® WINNER
Karsan Automotive, Bursa, Türkiye: Next-Generation Strong Partnerships: The Key to Sustainable Growth Through Fair, Inclusive, and Diversity-Driven Procurement
LLYC, Madrid, Spain: Free the Voices
OP360, Ridgefield, Connecticut, United States: Leading With Purpose: OP360’s Bold Commitment to Diversity & Inclusion
Orange College, Melbourne, Victoria, Australia: Building Belonging: Orange College’s Model for Inclusive Education
pladis, Istanbul, Uskudar, Türkiye: pladis Mentoring Programs on DEI Perspective
Achievement in Environment, Social, and Governance
GOLD STEVIE® WINNER
Aselsan A.Ş., Ankara, Türkiye: Leading the Charge: ASELSAN’s Pathway to a Net‑Zero Future Through Innovation
SILVER STEVIE® WINNER
Manila Electric Company, Pasig City, Metro Manila, Philippines: Meralco Powering the Good Life
OP360, Ridgefield, Connecticut, United States: Purpose in Action: OP360’s ESG Commitment from Ground to Globe
pladis, Istanbul, Uskudar, Türkiye: Sustainability Journey of Ulker
BRONZE STEVIE® WINNER
Akbatı, Istanbul, Turkiye: Akbatı The Green Team
Cloudstaff, Makati City, Philippines: Ethical Outsourcing in Action: Cloudstaff’s ESG Journey to the #1 Workplace
HALKBANK, Istanbul, Umraniye, Türkiye: Halkbank Sustainability Strategy and Projects
Achievement in Finance
GOLD STEVIE® WINNER
SM Investments Corporation, Pasay, Metro Manila, Philippines: SM Investments Launched the Philippines’ First EMTN Program and Secures Landmark Global Issuance
BRONZE STEVIE® WINNER
HALKBANK, Istanbul, Umraniye, Türkiye: Halkbank Mobil
Achievement in Global Collaboration
GOLD STEVIE® WINNER
Enerjisa Enerji, Istanbul, Atasehir, Türkiye: Enerjisa Bayernwerk Global Talent Program
BRONZE STEVIE® WINNER
ABB Ltd, Zurich, Switzerland: ABB Accelerator
HGC Global Communications Limited, Tsing Yi, Hong Kong, Hong Kong/Greater China: Fostering Global Collaboration Through Connecting Local Presences as Exemplified by HGC’s Shared Network Philosophy
Lenovo eService, Morrisville, North Carolina, United States: Lenovo eService Team: Driving Global CX Excellence through Innovative Collaboration
Achievement in Growth
GOLD STEVIE® WINNER
Türkiye Kalkınma ve Yatırım Bankası, Istanbul, Türkiye: Türkiye Kalkınma ve Yatırım Bankası
SILVER STEVIE® WINNER
Infinite AV Solutions, Mardi, New South Wales, Australia: Infinite AV Solutions - Achievement in Growth
BRONZE STEVIE® WINNER
Ayala Land Inc. - AyalaLand Logistics Holdings Corp., Makati City, Metro Manila, Philippines: AyalaLand Logistics Holdings Corp.
DR O GROUP HOLDING LTD, Abu Dhabi, United Arab Emirates: Driving Transformational Growth Through Innovation and Strategic Expansion in the Middle East Market
Mezzle, London, England, United Kingdom: Disrupting the legal market through exponential growth
thebigword, Leeds, United Kingdom: Breaking Barriers, Building Success: Our Growth Journey
Achievement in Health and Safety Excellence
GOLD STEVIE® WINNER
KoçSistem Bilgi ve İletişim Hizmetleri A.Ş., Istanbul, Turkiye: Health, Environment, and Energy at Work
SILVER STEVIE® WINNER
pladis, Istanbul, Uskudar, Türkiye: Cultural Transformation in Safety
Saman Bank, Tehran, Tehran, Iran: Saman Bank Kids Academy - Ensuring Child Health, Safety, and Well-Being
BRONZE STEVIE® WINNER
Akbank, Istanbul, Turkiye: A Better You
Al-Majid Foundation, Riyadh, Saudi Arabia: Al-Majed Journey: Our Role in Fostering Community Health and Elevating Quality of Life
Achievement in Human Resources
GOLD STEVIE® WINNER
Abu Dhabi Customs, Abu Dhabi, United Arab Emirates: ADC Leading HR Achievements
Dubai Digital Authority, Dubai, United Arab Emirates: Empowering Dubai’s Digital Future: Digital Dubai Authority’s Talent Management Ecosystem
SILVER STEVIE® WINNER
ASELSAN, Ankara, Türkiye: Achievements of ASELSAN’s HR Directorate
Dubai Digital Authority, Dubai, United Arab Emirates: Digital Pioneers: An HR-Led National Talent Program Fueling Government Excellence
ELM, Riyadh, Saudi Arabia: EX in Projects - A Human-Centered Innovation Transforming Saudi Project Environments
Philip Morris International, Lausanne, Switzerland: PMI DNA: Unifying Our People, Powering Our Future
QNB Turkiye, Istanbul, Sisli, Turkiye: Corporate Culture Transformation
SunExpress Airlines, Antalya, Muratpasa, Turkiye: SunSET AI Goal Assistant
BRONZE STEVIE® WINNER
4CO, São Paulo, São Paulo, Brazil: From Uncertainty to Alignment: Sompo’s Cultural Reinvention
Enerjisa Enerji, Istanbul, Atasehir, Türkiye: Enerjisa Retail Academy
HALKBANK, Istanbul, Umraniye, Türkiye: Halkbank FutureFit: Building Leaders, Empowering Lives
HAVELSAN, Ankara, Türkiye: F5 Leadership: Reborn
HAVELSAN, Ankara, Türkiye: HAVELSAN's leadership development program
pladis, Istanbul, Uskudar, Türkiye: bizz@kampus
Saman Bank, Tehran, Iran: Banking with Soul - The Saman Way
Saman Bank, Tehran, Iran: Saman Bank Strategic Talent Management Program
Achievement in International Expansion
GOLD STEVIE® WINNER
USPA Global/U.S. Polo Assn., West Palm Beach, Florida, United States: U.S. Polo Assn.’s Multi-Billion Dollar International Growth Outpaces the Industry
SILVER STEVIE® WINNER
Viettel Global Investment Joint Stock Company (Viettel Global), Hanoi, Vietnam: Viettel Global: Expanding Digital Leadership Across 10 Markets
VUMI Group, Miami, Florida, United States: VUMI: VIP Service Worldwide
Achievement in Organization Recovery
GOLD STEVIE® WINNER
pladis, Istanbul, Uskudar, Türkiye: Cultural Transformation in Safety
BRONZE STEVIE® WINNER
Premier BPO, Clarksville, Tennessee, United States: Premier NX Leading Operational Recovery and Scalable Growth
Achievement in Product Innovation
GOLD STEVIE® WINNER
Qurio, Singapore, Singapore: LYI - Redefining Beauty
SILVER STEVIE® WINNER
Ak Portfoy (Ak Asset Management), Istanbul, Türkiye: Ak Portfoy - Ak Asset Management
Espresa, Palo Alto, California, United States: Espresa’s Continuous Product Innovations Propel Lifestyle Benefits Into the Future
m360 Inc, Mandaluyong City, Philippines: m360: Revolutionizing Philippine Business Communications with Wallet-Based Messaging and Omnichannel Solutions
Miral Destinations, Abu Dhabi, United Arab Emirates: Ferrari World Esports Arena at Ferrari World Yas Island, Abu Dhabi
pladis, Istanbul, Uskudar, Türkiye: Digitalization - Future of Manufacturing
BRONZE STEVIE® WINNER
Arteris, Campbell, California, United States: Magillem Registers by Arteris
İşbank, Istanbul, Türkiye: Redesigned İşCep - Version You
Mercer Limited, London, England, United Kingdom: Mercer Master Trust: Innovating for better pension savings outcomes
Revomed Group Co., Ltd., Nonthaburi, Thailand: Revomed Group Acheivements in Product Innovation
Saudi Telecom Company, Riyadh, Saudi Arabia: STC FOM Billing System
Scientific Games, Alpharetta, Georgia, United States: SCiQ
Ziraat Katilim Bank, Istanbul, Türkiye: Ziraat Katilim Bank's Product Innovation Achievements (Instant Market Module)
Achievement in Sales or Revenue Generation
GOLD STEVIE® WINNER
Lenovo eService, Morrisville, North Carolina, United States: From Static to Smart: Reinventing eService Upsells at Lenovo
SILVER STEVIE® WINNER
Change Inc., Tokyo, Japan: Kyosuke Nagai: Revolutionizing Global Sales Mastery Through Innovation, Adaptability, and Transformative Impact
Coca-Cola Bottlers Japan Inc., Tokyo, Japan: Integrating Sustainability into our Sales Strategy for Sustainable Business Growth
Fortinet, Sunnyvale, California, United States: Fortinet Breaking the BDR Mold
Achievement in Science or Technology
GOLD STEVIE® WINNER
Oxford Ionics, Oxford, United Kingdom: Oxford Ionics
SILVER STEVIE® WINNER
Empatika Nöropazarlama Araştırma Merkezi, Istanbul, Türkiye: Kuveyt Türk Empatika Neuromarketing Research Center
pladis, Istanbul, Uskudar, Türkiye: Digitalization - Future of Manufacturing
Achievement in Technology Innovation
GOLD STEVIE® WINNER
Home Development Mutual Fund (Pag-IBIG Fund), Makati City, Philippines: Pag-IBIG Fund Online Public Auction (OPA): Making Affordable Homes Accessible Online
SILVER STEVIE® WINNER
Arteris, Campbell, California, United States: FlexGen by Arteris
Icertis, Bellevue, Washington, United States: Icertis Powers the Future of Contracting with AI Innovation
Sensormatic Solutions, Boca Raton, Florida, United States: Shrink Analyzer - Sensormatic Solutions
Time Doctor, Las Vegas, Nevada, United States: Redefining productivity with transparency - Time Doctor’s Unusual Activity Report
VakıfBank, Istanbul, Türkiye: Hyper Personalized Sequential Product Recommendation Engine (Next Best Action)
BRONZE STEVIE® WINNER
Greentank Technologies, Toronto, Ontario, Canada: Quantum Chip Technology
HALKBANK, Istanbul, Umraniye, Türkiye: AI-Supported Digitalization in Banking
Karsan Automotive, Istanbul, Türkiye: Autonomous Material Handling Vehicle
Karsan Automotive, Istanbul, Türkiye: Karsan Autonomous e-ATAK Navigates Real-Life Tunnel Traffic
Osmangazi Elektrik Dağıtım AŞ OEDAŞ, Eskizehir, Turkiye: Partial Discharge Detection with Radio Frequency Emissions
pladis, Istanbul, Uskudar, Türkiye: End to End Quality Digital Transformation