SureCall - Company of the Year - Telecommunications

Company: SureCall
Company Description: SureCall is a Global BPO that provides state of the art communication and customer service applications to businesses worldwide. We are also a Certifed B Corporation and work largely on Corporate Responsibility. We are a purpose-driven organization with a focus on helping the community both on a local, national and Global Scale. We have won several awards for our Customer Excellence via CAMX
Nomination Category: Company / Organization Categories
Nomination Sub Category: Company of the Year - Telecommunications - Small

Nomination Title: SureCall

A video of up to five (5) minutes: https://youtu.be/yYgyaadF0uU

Founded in 2013, SureCall is a leader in Business Process Optimization. We provide 24/7/365 customer support in English, French, and Spanish. We also provide translation services for all other languages. We work with every stage and size of clients and in fact, have been the enabler of businesses and organizations to expand and accommodate ongoing growth. Under our client list are Fortune 500 companies, government entities as well as multifaceted organizations that require very specific and custom solutions. We specialize in being a high-level assistance center for companies that streamline processes and create efficiencies while providing an exceptional customer experience. Today SureCall is a certified B Corporation, a participant in the UN Global Compact and a multi-award winning, community building leader, having social impact globally. And true to the Vision of the company, we are “Empowering our Partners, and Transforming the World’!

Waterstone Human Capital's Canada's Most Admired Corporate Culture 2020
RBC Women of Influence BMO Entrepreneur 2020
Stevie® Award for the Company of the Year – Business or Professional Services Annual International Business Awards® 2020
WXN Canada’s Top 100 Most Powerful Women nominated for 2020
Alberta Business Award of Distinction nominated for 2020
Clutch Leaders Top B2B Companies Canada 2020
CAM-X Award of Distinction & Award Of Excellence 28 consecutive Years
CAM-X Top 10 Scoring Category
Ernst & Young Entrepreneur of the Year™ 2019 for the Prairies Communication Technology
Women of Inspiration 2019 Global Difference Maker
Clutch Global Leader Top 10 Business Services 2019
Certified B Corporation® Best for the World 2019 Community Giving
Canada’s Best Places to Work 2019
Growth 500 Fastest Growing Companies 2019

The importance of the above accolades is truly the recognition of the hard work that we have worked towards. Being a purpose-driven organization, specifically in the communications sector, is difficult to achieve. Being that we are also an outsourced customer service BPO contact center, our most beloved achievement is our Canada's Most Admired Culture. Culture is the bread and butter of SureCall and being recognized by a Human Capital organizationis an amazing accomplishment. Culture is one of the hardest pieces to shift in any organization, but to be able to shift it within a call center environment makes us feel like the full circle of being able to give back to the community is fully there. Being recognized specifically in the BCorp Sector is just as important and recognizing our leader with other accolades, we are proud of the growth we have had.

You can find all media releases on our website by clicking here: https://surecallcc.com/articles

Canada's Most Admired - https://surecallcc.com/articles/f/surecall-recognized-as-canada%E2%80%99s-most-admired-corporate-cultures

Clutch - https://surecallcc.com/articles/f/clutch-reveals-list-of-the-most-highly-recommended-companies

WXN - https://surecallcc.com/articles/f/wxn-top-100-award-recipient-desiree-bombenon

RBC Momentum Award - https://surecallcc.com/articles/f/calgary-based-ceo-wins-the-momentum-award-at-the-2020-rbc

CAM-X - https://surecallcc.com/articles/f/outstanding-service-brings-home-national-award-1

Please also see attached, out additional documentation for all claims made.