LivePreso - Best New Version of a Sales Automation Solution

Company: LivePreso - Melbourne, Victoria, Australia
Company Description: LivePreso is the only sales enablement platform that automatically creates world-class, data-driven and customer-specific content for sales and account management teams. Headquartered and founder-run in Melbourne, LivePreso has been transforming business outcomes and workflows since 2014 for blue-chip companies around the world, including Agoda, Asahi Beverages, Booking.com, FCM Travel and more.
Nomination Category: New Product & Service Awards Categories
Nomination Sub Category: Sales Automation Solution – New Version

Nomination Title: LivePreso - A seismic shift in sales automation, enablement and results

New version of LivePreso was released in June 2020.

LivePreso is the only sales enablement platform that automatically creates world-class, data-driven and customer-specific presentations for sales and account management teams. LivePreso’s powerful content automation products reduce preparation time from days to seconds, while boosting conversions, increasing customer coverage and providing total visibility of what content is being presented, shared and viewed by customers.

LivePreso automates sales and marketing workflows by creating interactive, customer-relevant presentations that integrate directly with critical business systems - CRM, data sources, BI tools and fulfillment platforms - to drastically reduce admin time and promote effective CRM use. The result is an interactive suite of customer-facing content that automatically leverages and updates internal systems.

By giving sales and account management teams valuable time back for strategic preparation, LivePreso enables winning customer experiences through personalisation and interactivity. From product demos, dynamic pricing and needs analysis tools, to live scheduling and collaborative action plans, LivePreso empowers remote teams with tailored and adaptive customer presentations that genuinely engage and convert. LivePreso's comprehensive analytics also provide meaningful engagement insights that define and drive best practice and guided selling, as well as delivering actionable insights for ongoing optimisation and live content recommendations.

LivePreso provides companies with a centrally-managed, single source of truth for all customer-facing content that is consistent and up to date. As part of the latest release, LivePreso introduced PresoManager, a CMS that enables customers to create, test and publish animated, interactive content for their sales and account management teams.

In addition to its powerful sales enablement and automation features, LivePreso enforces that compliance content is uneditable without permission, and critical data is automatically kept up to date. Only the latest version of the content is ever available, ensuring it is always on brand, on message and accurate. Every preso created, presented and shared is tracked and logged as an audit trail in CRM. Compliance obligations are safeguarded, with total visibility of all content presented in market.

LivePreso’s customers have seen significant improvements in productivity and customer engagement, including:

217% increase in marketing productivity
135% increase in sales productivity
58% decrease in training time
29% increase in customer coverage

LivePreso enables sales and marketing optimization through significant productivity improvements, with its powerful automation ensuring salespeople and advisers no longer lose time to repetitive preparation tasks, allowing first-mover advantage and greater time for customer engagement and strategic preparation.

LivePreso is used every day by small sales and advice teams (of approximately 30 users) through to global sales and account management teams in the thousands. LivePreso has been transforming business outcomes and workflows for numerous enterprise-level customers, including Agoda, Asahi Beverages, Booking.com, FCM Travel and more.

Despite the ongoing effects of a global pandemic, LivePreso achieved 43% growth and 100% contract renewal in the first quarter of 2021 alone. LivePreso now supports thousands of users across 72 countries around the world. The platform boasts over 100 integrations to date, and since signing Booking.com, now supports dynamic content in 43 languages.

Both Booking.com and Flight Centre Travel Group ran comprehensive pilots with LivePreso before becoming customers, which exceeded their key targets for adoption and customer engagement.

Flight Centre Travel Group CTO, Jonathan Clark, said, ”We chose LivePreso to automate complex business meeting content and support our focus on providing world class account management across our Corporate brands, especially in a virtual environment. LivePreso manages live data from our reporting & analytics platform, funnelling it into one, unified sales tool. It uses our own customers’ data to deliver insights and support recommendations.”

“The decision to add LivePreso to our core tech-stack followed detailed analysis of the global sales enablement software solutions available. We have operations in 12 countries, across the Americas, APAC, and EMEA, and we were delighted when it turned out that this amazing technology was on our doorstep! Since starting the deployment in Australia, we have been so pleased with the improvements, that we have expanded our use of the platform globally!”

LivePreso has received numerous awards for its game-changing sales enablement and automation products, including two Gold Stevie Awards for ‘Sales Automation Solution - New Version’ in 2018 & ‘Innovation in B2B Products & Services’ in 2019.

LivePreso has been transforming business outcomes and workflows since 2014 for blue-chip companies around the world, with over 20 enterprises utilising its products for new business, account management and revenue extension.

LivePreso has integrated with over 100 business intelligence, CRM and fulfillment platforms, as well as over 2,500 data points, to date.

LivePreso has enabled FCM Travel Solutions (FCM US) to automate their customer Quarterly Business Review engagements, and, as a result, realise enormous productivity savings.

LivePreso’s deep integration capabilities and ongoing commitment to business outcomes over an eight-year-long partnership with REA Group, a global online real estate advertising company, have also led to the expansion of its offering to their Commercial Property and Developer teams.