Virgin Plus, Verdun, Quebec, Canada: Virgin Plus My Account App<

Company: Bell Canada
Company Description: As Canada’s communications leader for 140 years, Bell continues to transform and provide more value to its customers and shareholders. To achieve our goal in being recognized by customers as Canada’s leading communications company, we rely on our 50,000+ team members are located across the nation working in thousands of locations in urban and rural areas. Bell is home to a multi award-winning app.
Nomination Category: Mobile Site & App Categories
Nomination Sub Category: Utilities & Services
2022 Stevie Winner Nomination Title: Virgin Plus My Account App
  1. Date this app or site was first released:

    July 1, 2021

  2. Briefly describe this mobile site or app’s objectives and how it has met those objectives (up to 200 words). If applicable, include here the platforms your app supports:

    Total 111 words used.
    The Virgin Plus My Account app lets users manager their account 24/7 from their phones, including paying bills, checking usage, adding roaming or extra data to their plans, and so much more. Users have the ability to change their monthly plan directly in the app, check their account balance, view and pay bills, and manage usage through add ons or data blocks. For support, users have a variety of resources, from the Virtual Repair tool, eChat, the Virtual Assistant, and Community Forum, The My Account app is available to all monthly Virgin Members. Virgin Plus My Account is available on Android 5.0 and above and iOS 11.0 and above.

  3. Provide the applicable creative and production credits for this entry:

    Alain Dadoun, Roberto Lancione, Robyn Lamarre, Helene Moukannas, Omar Ouibrahim, Jeremie Racine, Vera Fellegi, Yasmine Smili, Patrick Fournier, Marika Fellegi, Francois Landry, Nadine Langovisth, Robert Simon, Purnima Balachandran, Mina Benchemsi, Rhea Basu, Carol Chen, Kyra Talampas, Charbel Saade, Marcel Pham, Katie Poulios-Kunst, Leen Al-Taher, Laurence Larocque, Ahmed Bekhiet, William Sanderson, Kamyar Arjomand, David Deskin, Bradley Pottle, Yvan-Stern Plaza, Karanjit Singh, Tarang Patel, Mhmed Hlioui, Jim Aristide, Bhushan Suryavanshi, Marie-Eve Fortier, Giulio Bisante, Shelender Awasthi, Harneet Sahni, Juliana Christman, Krish Pavulur, Amanda Peckham, Haylie Nam, Matthew Palmer

Attachments/Videos/Links:
Virgin Plus My Account App
URL Virgin Plus My Account via App Store
JPG VirginPlus_Data_Manager.jpg
JPG VirginPlus_Hardware_Upgrade.jpg
JPG VirginPlus_Personalization_Engine.jpg
JPG VirginPlus_Virtual_Repair.jpg
MP4 [REDACTED FOR PUBLICATION]
PDF [REDACTED FOR PUBLICATION]
URL Virgin Plus My Account Nomination
MP4 VirginPlus_DemoVideo.mp4