Company: Dr. Phone Fix
Nomination Submitted by: WM Consulting
Company Description: Dr Phone Fix is Canada’s leading and most honoured company in the multi billion dollar cell phone repair and resell industry and a multiple 2022 business award finalist or nominee and a top business success story with explosive growth. It is Canada's 4th largest chain and has a near perfect 5-Star Google rating from customers and is a partner with the country's top non-profit battery recycler.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Company of the Year - Electronics - Small
 Nomination Title: Dr. Phone Fix
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the achievements of the nominated organization since 1 January 2020, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: Briefly describe the nominated organization: its history and past performance (up to 200 words):
Total 191 words used.
Dr. Phone Fix is one of Canada’s leading companies in the multi-billion dollar cell phone and electronics repair business and is the second largest seller of pre-owned certified cell phones in Canada. Founded in 2019, it has dazzled the industry by its lightning growth. It is opening one new store every three weeks in 2022 which will accelerate its already impressive three-year growth rate of 1900%. Its goal is to open 200 stores and it expects to be 1/5th of the way there by this Christmas. Its expansion plan is to broaden its footprint to major cities in eastern Canada. Its exponential growth has made it one of Canada’s hottest business success stories. The Company’s special trained technicians work out of stores scattered throughout Western Canada, repairing some of the 600 cell phones which are broken every hour in Canada. Its technicians provide fast, friendly service using premium parts secured through a special supply chain system that supports its extensive inventory. Its repairs are backed up by a lifetime guarantee. It is a finalist or nominee for 13 top Canadian business awards presented by the nation’s leading banks, publications and associations.
- If you are providing written answers for your submission, you must provide an answer to this second question: Outline the organization's achievements since the beginning of 2020 that you wish to bring to the judges' attention (up to 250 words):
Total 123 words used.
* Chosen a finalist for 4 top Canadian business awards including for customer excellence and E & Y’s Entrepreneur of the Year award
* A nominee for anoher 9 top Canadian business awards.
* A leader in recycling. Diverted thousands of ‘broken’ cell phones from e-waste landfills through refurbishment
* Designs and runs a battery recycling program in partnership with Canada’s top NGO battery recycler
* A near perfect 5-Star Google rating
* 1900% - three-year growth rate
* 3600% - three-year revenue spike
* Opening a new store every three weeks
* Fastest growing cell phone and electronics repair company in Canada
* A top rating from an independent international company which rates businesses in eight countries including the USA and Canada
- If you are providing written answers for your submission, you must provide an answer to this third question: Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the organization's past performance (up to 250 words):
Total 224 words used.
I Dr. Phone Fix is unmatched in Canada in 2022 in the pursuit of industry awards and honours. It is an awards leader and judges have chosen it as a finalist for four major Canadian business awards and a nominee for nine other prestigious awards presented by Canada’s leading banks, accountancy firms, business publications and associations. None of its competitors are seeking awards. Dr. Phone Fix has gone from a modest revenue of $100,000 in year one to $3.8 million in year three and is projecting income of $7 million in year four (2022) Dr. Phone Fix’s achievements make it a recognized industry model. None of its major competitors are linked to multiple Canadian Chambers of Commerce.- Canada’s top business association - as is this Company. None of tis major competitors participate in a major national battery recycling program designed to reduce the amount of mining of precious metals and materials for electronics manufacture. Dr. Phone Fix is the only Company which has instituted a program of providing newcomers to Canada with work experience to enable its employees to achieve permanent residency status or citizenship. It has been featured in Canadian daily newspapers and on radio. It is a partner with Canada’s major customer loyalty program, Air Miles, Reward Miles. It also has plans to lead an elementary bursary education recycling program
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 8 words used.
Please see attachments for supporting materials. Thank you.
| Attachments/Videos/Links: |
|---|
|
