Company: HALKBANK
Nomination Submitted by: Business Awards Consulting
Company Description: Halkbank has become one of the steadily growing, well-established, pioneering and respected brands of emerging Turkey, which established in 1938 to support tradesmen, SMEs and to accelerate permanent economic development. Pioneering the development of the Turkish banking sector for 83 years, Halkbank continues its mission of supporting the real sector
Nomination Category: Product & Service Categories - Business Technology Solutions
Nomination Sub Category: Financial Management Solution
 Nomination Title: HALKBANK SME Digital Credit Platform and Secure Digital Payment System
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
SME Digital Credit Platform and Halkbank Secured Digital Payment System are both new products launced in 2021
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 337 words used.
Established in 1938 to support tradesmen, SMEs and entrepreneurs and to accelerate persistent economic development, Halkbank has become one of the steadily growing, well-established, pioneering and respected brands of rising Turkey.Pioneering the development of the Turkish banking sector for 84 years, the Bank continues its mission of supporting the real sector.
”Productive Turkey’s Bank”, Halkbank develops products and services that meet the needs of the real sector with its expertise in SME Banking. SMEs in Turkey continue to produce and grow with the support of Halkbank which is the leader in SME Banking.
99% of enterprises in Turkey are SMEs and SMEs provide 78% of total employment. It is well understood that the continuity and development of SMEs has a great impact on the country's economy.
With the spread of the pandemic all around the world, in Turkey at the beginning of 2020, the tradesmen and small-scale businesses whose shops remained closed were at the forefront of those who were most economically affected by the restriction measures implemented throughout the country.
As a pioneer in SME loans with a market share of 19.5%, Halkbank increased its support to SME customers in this challenging period by transferring 48.3% of its commercial loans to SMEs.
Being aware of the responsibility of its vision, Halkbank goes far beyond being a bank that only provides financial support to entrepreneurs and works as a business partner by offering them training, consultancy, cooperation and agreement advantages.
Halkbank is the Financial Supermarket of SMEs in Turkey, offers all kinds of financial products and services required by businesses and entrepreneurs of all sizes.
Halkbank rapidly integrates technology advantages into banking experience, enabling all customers, especially SMEs, to access products and services through digital channels. The Bank closely monitors technological developments to transfer its deep-rooted banking experience to digital channels, and sees its active presence in digital channels as an important tool for contacting the real sector. The SME Digital Credit Platform is the first in banking industry on the path of digitalization
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 348 words used.
To all SMEs that meet the conditions with their loan products can easily access the financing they may need on Digital Credit Platform. Digital Credit Package for Women Entrepreneurs is launched through the Digital Credit Platform. Halk SME Digital Loan Package was put into service in order to facilitate access of SMEs to the financing and loan products in order to offer digital loans to wider audiences. All SMEs, whether they are Halkbank customers or not, can benefit from the Halk SME Digital Loan Package. At the end of 2021, Halkbank also transferred its Entrepreneur Loan Packages to the digital environment.
Another digital innovation introduced in 2021 is Halkbank Secured Digital Payment System. Halkbank guarantees payment and collection from the moment the order is placed until the payment is fulfilled with this new and unique application.
Halkbank Secured Digital Payment System ensures that buyer's payment and seller's collection are made under the guarantee of Halkbank.
Halkbank increased its total assets by 32.5% to 901.2 Billion TL in 2021 compared to 2020 and offers all its financial and brand power, knowledge, experience, technology and infrastructure as supportive and innovative solutions to its SME customers.
Halkbank maintained its successful performance with a 19.5% SME loans market share as of the end of 2021, despite the increasingly intense competition in SME Banking. Loans provided by Halkbank to SMEs in 2021 accounted for 48.3%of its commercial loans. The Bank's total number of SME Loans customers was approximately 1.4 million as of the end of the year while loans extended to SMEs reached TL 220.8 billion. According to TESK data, it has 60% of the market shareby providing financing to 1.2 million of the 2 million artisans and craftsmen operating in Turkey.
To support SMEs whose business were damaged due to fire, flood and earthquake disasters in 2021, 27 million TL loan installments of 2,243 tradesmen and craftsmen were deferred .
45,000 loan applications were received on the Digital Credit Platform, and 1.2 billion TL Digital Credit was extended to approximately 15,000 customers.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 222 words used.
Halkbank brings the service to its customers with widespread branches throughout the country and nearly 3,000 Customer Representatives dedicated to SMEs; It continues to provide 24/7 uninterrupted service to SMEs through digital channels such as www.halkbankkobi.com.tr , www.halkbankkobigelisim.com.tr, continuously developed Corporate Internet Branch, Halkbank Mobile and Corporate Dialog. By this way, the Bank continues to use its constantly updated technological infrastructure as a strong competitive advantage.
Many other advantageous products and services offered by Halkbank to SMEs, tradesmen and entrepreneurs could not be mentioned in this file due to word limitations. Additional files have been prepared and submitted to the review of the valuable members of the jury:
Apx1: Halkbank SME Banking 2021 Activity Details
You can access the annual report of Halkbank, which explains in detail the activities carried out in 2021 for SMEs, tradesmen and entrepreneurs, from this document.
Apx2: Video: Introducing Halkbank Digital Credit Platform
Apx3: Video: Introduction of Halkbank Secure Payment System
Apx4: Halkbank SME Artizans Banking Testimonials
In this video, apart from the customers, the experience and opinions about Halkbank are conveyed by President of the TOBB (The Union of Chambers and Commodity Exchange of Turkey) - Rıfat Hisarcıklıoğlu and President of TESK (Turkey Tradesman and Artisans Confederation) - Bendevi Palandöken.
Apx5: Halkbank’s Introductory Film
Halkbank's history and general introductory film
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