Company: Telkom Indonesia, Jakarta
Company Description: PT Telkom Indonesia (Persero) Tbk (Telkom) is a state-owned information and communications technology enterprise and telecommunications network in Indonesia. The Government of Indonesia is the majority shareholder with 52.09 percent shares while the remaining 47.91 percent shares belong to public shareholders
Nomination Category: Product & Service Categories - Business Technology Solutions
Nomination Sub Category: Social Business Solution
 Nomination Title: MIMIN : Integrated Social Media Commerce
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
A video of up to five (5) minutes
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
Links of Materials:
1. Video Presentation :https://drive.google.com/file/d/1IoF2kInalEUS99EmTAElbSauEhTZ6PK9/view?usp=sharing
2. Presentation :https://drive.google.com/file/d/1XjXryGsGYeZ4ppWM-tCzVnhIGluLZkp9/view?usp=sharing
3. Essay :https://drive.google.com/file/d/1PO3vNZdDUyx2fptX2GpHD5r3fHX0btuu/view?usp=sharing
4. Video Product Knowledge :https://drive.google.com/file/d/1L9PHl6Sa8qs3vEh_gALSh-US7ZD5cLOf/view?usp=sharing
5. Video Customer Testimony : https://drive.google.com/file/d/1dVqzpV05OsVqIX7-tz5DkmL1XRkRgloB/view?usp=sharing
6. News Links Compilation Document :https://drive.google.com/file/d/1XmfoXYzfrxkpvFvBgLGkQOj4w248AHLi/view?usp=sharing
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
October 2020, accroding to https://www.infomedia.co.id/naikkan-omset-umkm-dari-social-commerce-infomedia-kenalkan-mimin/
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 155 words used.
Some of the features we offer to answer the problems of Sellers and Buyers on Social Media:
a. For Seller:
1. Integration of social media channels allows incoming chats from all owned social media channels to be replied to through one platform (omnichannel).
2. Implementation of the Admin Application has a function in responding to customer questions from sellers carried out by students, homemakers, and freelancers in groups so that customers are quickly handled.
3. Order Management System helps organize transactions systematically, starting from automatic payment updates, monitoring of shipments, stock of goods, complaints & refunds.
4. Sellers can download sales reports every day, more efficient to generate sales record.
b. For Buyers:
1. Automatic Reply helps buyers to do self-service in purchasing
2. Features online purchase form and payment gateway, allows customer transactions to be transparent and secure
3. Seller verification certificate by Mimin social Commerce makes buyers trust the credibility of the stor
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 177 words used.
Mimin social commerce has clients from the Small Business Enterprise and Tourism & Retail segments. From Tourism, we have served ten existing tourist attractions such as Taman Safari Indonesia, Ranca Upas, Kawah Putih, Dagodreampark, and others with an increase in transactions of up to 50% and increase in revenue of IDR 1 billion in one year.
The most valuable achievement is creating job opportunities for students, homemakers, and freelancers in managing interactions and transactions from sellers who subscribe to Mimin. And we also improve the seller's customer experience by shortening the purchase journey that can be done directly on social media to feel comfortable. We can also up-sell from the Seller's Shop followed by higher revenue and sales.
Currently, we are heading to the Retail segment to explore the collaboration process, namely, Telkomsel in purchasing kartuHalo, Telkom in installing internet cables, The Bodyshop, McDonald, KFC, Domino Pizza & Richeese in purchasing their products with projected revenue of IDR. 7.6 billion.
Video testimonial from customer can be accessed at the following link :
https://drive.google.com/file/d/1dVqzpV05OsVqIX7-tz5DkmL1XRkRgloB/view?usp=sharing
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 45 words used.
News can be accessed at the following links :
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https://mimin.shop
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https://m.apkpure.com/mimin/app.owner.mimin
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https://www.youtube.com/watch?v=UKDoXuhtGsA
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https://www.infomedia.co.id/naikkan-omset-umkm-dari-social-commerce-infomedia-kenalkan-mimin/
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https://www.instagram.com/p/CZqk06uqpP9/?utm_source=ig_embed&
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