ringDNA - Best New Sales Enablement Solution
Company: ringDNA, Los Angeles, CA
Company Description: ringDNA is a revenue acceleration platform that leverages AI to transform sales teams into high-performing revenue engines. The leading choice for Salesforce customers, ringDNA offers a complete solution for sales engagement, sales playbook execution, performance insight, conversation intelligence and more. For more information on how ringDNA, please visit www.ringdna.com.
Nomination Category: New Product & Service Awards Categories
Nomination Sub Category: Sales Enablement Solution – New
Nomination Title: ConversationAI by ringDNA
If you are nominating a brand-new product or service, state the date on which it was released. If you are nominating a new version of an existing product or service, state the date on which the update was released:
November 13, 2019
Product video: https://www.youtube.com/watch?v=5Bz6Ez80mnk&;t=5s
Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
ConversationAI by ringDNA is a technology that extracts meaningful insights on what actions grow revenue faster and surfaces “coachable moments” from sales calls. This conversation intelligence tool has gathered data from more than a billion sales interactions to surface trends across entire sales organizations to understand what sells, such as: ;how long a sales rep talks versus listens, competitor mentions, when to talk about pricing and when the duration of a call will see diminishing returns. ConversationAI gives sales managers the power to scale coaching, provide insight into which calls were successful and led to revenue or demos, and which calls had issues that needed to be addressed, like veering off sales talking points or not letting the prospect speak. This guidance provides sales training even when managers and reps are apart, empowering all reps to sell like the top performers.
ringDNA has also added real-time alerts powered by ConversationAI during sales calls to serve up relevant talking points, content recommendations and next best actions to move deals forward. Insights generated in the moment by ConversationAI help reps be more successful at every step of the sales process. ringDNA arms every sales rep with the knowledge needed to win more deals and maximize revenue.
Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
ConversationAI has enabled the company to upsell to current customers and land new logos, resulting in a doubled average deal size, many more competitive wins and unprecedented revenue growth in an uncertain economy.
“ringDNA is our lifeline. Sales managers have to listen to calls using ConversationAI as part of their job — it’s the best way to train, and all the insights are right there. We’ve seen dramatically faster rep ramp time for our SDRs as a result,” said Stephanie Sullivan, director of growth operations at ChowNow.
“By annotating and organizing calls into libraries around key themes, ringDNA helps me identify the areas where our sales teams need the most coaching. With insights from ringDNA, our reps onboard more quickly and connect with customers sooner,” said Patrick Buckley, director of sales development at Twilio.
The ringDNA platform and superior customer success team has earned a 9.5/10 customer satisfaction score and is named a Leader in 2020 by G2. Overall, ringDNA customers have up to 4X more sales conversations and 286% more sales opportunities. This means unlocking greater opportunities to grow revenue for companies and sales teams of all sizes.
In 2020, ringDNA has been recognized by a number of prestigious organizations for its innovative products, exceptional customer satisfaction and company culture:
-Comparably - Best Employee Happiness, Best Company Leadership, Best Compensation and Best Perks & Benefits 2020.;
-2020 JMP Securities Hot 100;
-Deloitte 2020 Technology Fast 500
-2020 MarTech Breakthrough Awards - Best Overall Sales Tech Company
-2020 Digiday Technology Awards - finalist for Best Sales Automation Tool