Sendinblue, Paris, CA, United States: Sendinblue - The smartest and most intuitive all-in-one marketing platform for growing businesses

Company: Sendinblue, Paris
Nomination Submitted by: Karbo Communication
Company Description: Sendinblue is the only all-in-one digital marketing platform that empowers businesses to build customer relationships through end to end digital marketing campaigns, transactional messaging, and marketing automation.
Nomination Category: New Product & Service Awards Categories
Nomination Sub Category: Relationship Management Solution – New
2023 Stevie Winner Nomination Title: Sendinblue - The smartest and most intuitive all-in-one marketing platform for growing businesses
  1. Which will you submit for your nomination in this category, a video of up to five (5) minutes, explaining the features, functions, benefits, and results to date of the nominated product or service, OR written answers to the questions? (Choose one):
    Written answers to the questions
  2. Describe the features, functions, and benefits of the nominated product or service (up to 350 words):

    Total 346 words used.

    1. Sendinblue is the only all-in-one digital marketing and sales platform empowering B2B and B2C businesses, e-commerce sellers and agencies to build customer relationships through end-to-end digital marketing campaigns, transactional messaging, CRM, chat, meetings and marketing automation. Unlike other marketing solutions built for enterprise-level budgets and expertise, Sendinblue tailors its all-in-one suite to suit the marketing needs of growing businesses in tough markets. Sendinblue was founded in 2012 by Armand Thiberge with a mission to make the most effective marketing channels accessible to all businesses. Headquartered in Paris with offices in Seattle, Berlin, Sofia, and Toronto, Sendinblue supports more than 500,000 active users across 180 countries. Sendinblue has more than 700 employees globally.

    2. Sendinblue’s end-to-end digital marketing, sales and customer relationship platform empowers businesses around the world to drive sales and build stronger customer relationships. As evidence of the market demand for Sendinblue’s services—in 2022—the company onboarded 1M+ new customers, grew from 547 employees in 2021 to 700 employees in 2022, and now serves customers in 180 countries. To address growing customer relationship management needs, Sendinblue acquired five companies—Chatra (messaging platform), Metrilo (marketing and sales analytics for e-commerce), PushOwl (web push notifications), Yodel.io (AI-based phone solution), and MeetFox (a video conferencing and scheduling solution)—all within the past year.

    3. Unlike competitors, Sendinblue offers a full suite of digital marketing and sales services, including email, SMS, marketing automation, live chat, meeting coordination, CRM, and more. These top-ranked and user-friendly features allow businesses to achieve personalization at scale across every marketing, sales and customer service touchpoint without sacrificing time or precious resources. Beyond planning and personalizing relevant audiences, businesses also turn to Sendinblue’s powerful platform to easily measure the effectiveness of their campaigns. Sendinblue offers measurement tools including open and click-through reports, an email heat map, advanced A/B testing, and send time optimization. Sendinblue’s robust features have enabled businesses of all sizes to automate campaigns, achieve personalization at scale, and drive maximum revenue and customer relationship management impact. For example, months after turning to Sendinblue’s platform, TravelSupermarket, the UK leader in travel-comparison shopping, boosted company revenue by 42%.

  3. If you are submitting a video of up to five (5) minutes in length, provide the URL of the video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video. If you are submitting written answers to the questions for this category, provide them in the spaces below.
     
  4. Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):

    Total 28 words used.

    1. https://www.sendinblue.com/success-stories/travel-supermarket/ 

    2. https://www.sendinblue.com/success-stories/monisnap/ 

    3. https://www.sendinblue.com/success-stories/videdressing/

    4. Links to product award reviews: https://www.sendinblue.com/sales-crm/

    5. Sendinblue G2 Page: https://www.g2.com/products/sendinblue/reviews  

  5. If you are nominating a brand-new product or service, state the date on which it was released. If you are nominating a new version of an existing product or service, state the date on which the update was released:

    Sendinblue is nominating a new version of an existing relationship product management suite. The existing product suite was last updated on September 27, 2022.

  6. Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):

    Total 249 words used.

    1. As the only all-in-one customer relationship management platform, Sendinblue has helped businesses grow customer relationships with strong communication through email marketing, SMS, chat, CRM, and more. With the rapid growth—most notably, Sendinblue has experienced 60% CAGR year-over-year while staying EBITDA positive—Sendinblue is driving support for businesses and accelerating growth in the North American market. As evidence of the market demand for Sendinblue’s services, the company onboarded 1M+ new customers, grew from 547 employees in 2021 to 700 employees in 2022, and now serves 500,000 customers in 180 countries. To address growing customer needs, Sendinblue acquired five companies—Chatra (messaging platform), Metrilo (marketing and sales analytics for e-commerce), PushOwl (web push notifications), Yodel.io (AI-based phone solution), and MeetFox (a video conferencing and scheduling solution)—within the past year. 

    2. Sendinblue’s features have enabled businesses of all sizes to stay connected to customers and improve profitability. Customers have praised Sendinblue for its relationship management solution: 

      1. “We were looking for a solution that was practical, easy to use and affordable. Sendinblue was the best option, since the platform allows us to merge our customer behavior information with our CRM data and personalize all our communications.” - Jean-Baptiste Bouvier, co-founder and CMO at Monisnap

      2. “Our experience with Sendinblue has been great so far. We are happy to be able to reach our customers and maintain a close relationship with them. We normally have a 30 to 40% open rate which means great engagement!” - Bonita Mok, Marketing & Communications Manager at PAI

Attachments/Videos/Links:
Sendinblue - The smartest and most intuitive all-in-one marketing platform for growing businesses
URL www.sendinblue.com/success-stories/travel-supermarket/