Company: CentralReach, Fort Lauderdale, FL
Nomination Submitted by: Matter
Company Description: CentralReach is the leading provider of autism and IDD care software, providing the only complete, end-to-end software and services platform that helps children and adults diagnosed with autism spectrum disorder (ASD) and related intellectual and developmental disabilities (IDD) - and those who serve them - unlock potential, achieve better outcomes, and live more independent lives.
Nomination Category: New Product & Service Categories - Technology Solutions
Nomination Sub Category: Healthcare Technology Solution
 Nomination Title: CentralReach’s ABA Software Platform
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
Updates to this platform and its services were made from August 2023 to September 2024.
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 234 words used.
CentralReach, the leading provider of autism and intellectual and developmental disabilities (IDD) care software, provides the only complete, end-to-end software platform helping those with autism and related IDDs unlock potential, achieve better outcomes, and live more independent lives. CentralReach’s platform is the only purpose-built ABA software designed with the lifelong journey of care management in mind.
Since mid-2023, CentralReach has made several updates to its platform, expanding its services for both clinicians and learners and their families. In late-July 2023, CentralReach relaunched and rebranded its special education data collection and IEP management software, CR LiftEd. This solution is a cornerstone in CentralReach’s platform for special education.
Two key product acquisitions made in 2024 also transformed CentralReach’s platform, including the acquisition of SILAS, a social and emotional learning (SEL) and behavior solution for PreK-12 general, special, and transition vocational education programs. CentralReach also acquired Behavior Science Technology Inc. (BST), a research-backed platform designed to collect, measure, and track treatment fidelity for ABA therapy in a standardized way.
With the recent launch of additional AI solutions including cari, a generative AI assistant embedded throughout CentralReach’s solutions, CR ClaimCheckAI, the only fully integrated proprietary AI-powered claims solution, CR NoteGuardAI, an audit-proof and payer-compliant clinical session notes solution, and CR ScheduleAI, a solution to automate scheduling, CentralReach now provides the most complete AI-powered care management platform, enhancing the quality and consistency of care provided to individuals with autism.
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 219 words used.
Continual updates to CentralReach’s platform over the past two years have improved care delivery, benefitting educators as well as learners and their families. By the end of 2023, CentralReach experienced 567% revenue growth, 620% customer growth, and 400% employee growth. From around 20,000 users in 2018, CentralReach has since expanded to over 175,000 global users today. As of 2024, these customers have served nearly 400,000 individuals on the spectrum—a number that grows daily.
Broadening its reach with recent acquisitions, CentralReach has positioned itself as one of the only providers in the space to offer a comprehensive education suite standardizing treatment collection, measurement, and tracking. AI integrations, housed under CR Care360, alleviate administrative burden, allowing providers to spend more time providing care. Ongoing improvements to the platform, specifically LiftEd have made it easier to collect data and manage IEPs as noted in a customer review below:
"The use of CR LiftEd has been such a helpful addition to our ABA classrooms. It has allowed us (me, my paraprofessional staff, and BCBAs) to collect data more efficiently, implement more necessary teaching procedures based on analysis of our graphs, make on-the-spot decisions, and allow more time for professional development and training of our paraprofessional staff. I save countless hours every week using CR LiftEd." Emily Alston, District ABA
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 81 words used.
Links attached to this submission include the press releases announcing recent additions to CentralReach’s ABA Software Platform, including the relaunch of CR LiftEd, the launch of CR ClaimCheckAI, the launch of CR NoteGuardAI, and the company’s acquisition of SILAS and BST.
Linked within is also a video explaining the features and capabilities of cari, the foundation of CentralReach’s many AI products. A blog post from CentralReach further detailing the significance of its AI for ABA and multidisciplinary services is also included.
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