Comcast Business - Best New Business-to-Business Products

Company: Comcast Business, Philadelphia, PA
Entry Submitted By:Finn Partners
Company Description: Comcast Business offers Ethernet, Internet, WiFi, Voice, TV and Managed Enterprise Solutions to help organizations of all sizes transform their business. Powered by an advanced network, and backed by 24/7 customer support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. Comcast Business is the nation’s largest cable provider to small and mid-size businesses.
Nomination Category: New Product & Service Categories
Nomination Sub Category: Business-to-Business Products

Nomination Title: Comcast Business' At Home

If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released: June 1, 2020 (press release attached to submission)

It is no surprise that the pandemic has seen a dramatic rise in the number of corporate employees working from home. In fact, according to a recent Gartner survey, almost half (50%) of organizations reported 81% or more of their employees are working remotely during the health crisis. Another 15% said 61-80% of employees are working remotely.

As businesses across the country rally to remain productive, the lines between work and home continue to blur. At the same time, remote workers are facing increasing reliability, security and connectivity challenges as their work and personal lives compete for bandwidth. To help businesses and their employees be more productive and to protect them from cybersecurity threats while working remotely, Comcast Business introduced Comcast Business At Home.

Comcast Business At Home allows businesses of all sizes to pay to provide their remote employees with a dedicated, independent Internet connection, as well as additional tools for mobility, cyber solutions and more, while ensuring the employee’s home Internet connection remains available for streaming, smart devices, video chats or other personal use. Businesses can provide and manage this dedicated connection for their remote employees to help drive:

Reliability– Professionally installed, dedicated, fast and reliable Internet connection with no data usage threshold and a separate Wi-Fi network and SSID (static IP optional)
Flexibility– Businesses can add as many employees as needed, across multiple locations
Convenience– Each employee’s service is billed to the company’s Comcast Business account
Mobility– Available on-the-go voice solutions that allow employees to route calls from their business number to any device
Security– Cybersecurity solution to help protect devices connected to the network from malicious threats

Comcast Business At Home is beneficial for businesses across all industries and is ideally suited for those in service-oriented industries such as legal, accounting, advertising, healthcare and insurance.

FierceTelecom’s Mike Robuck published an article on the solution which stated the following: “Along the same lines as AT&T last week, Comcast Business has released a more robust, in-home broadband service for work from home (WFH) employees… Comcast Business At Home offers enterprise-grade internet connectivity and better security for remote employees, all of which is separate from the residential broadband tiers. There's no data cap on the new business tier, which also provides a separate WiFi network and service set identifier (SSID) as well as optional static IP. Businesses of all sizes can add as many employees as they want across multiple locations with the service, and each employee's service is billed to the company's Comcast Business account.”