Skyllful - Best Corporate Learning/Workforce Development Solution

Company: Skyllful, Denver, CO
Entry Submitted By:Gabriel Marketing Group
Company Description: Skyllful is a leader provider of a mobile digital adoption platform (MDAP) that helps frontline workers use enterprise mobile apps more efficiently and effectively. It is the only digital adoption platform designed and built for training frontline mobile workers. It’s comprehensive, Saas-based MDAP helps drive faster adoption of mobile technology by its frontline workers.
Nomination Category: New Product & Service Categories - Business Technology
Nomination Sub Category: Corporate Learning/Workforce Development Solution

Nomination Title: Skyllful's Mobile Digital Adoption Platform (MDAP)

Major updateswere release in September 2020.

Skyllful is a provider of a comprehensive, SaaS-based mobile digital adoption platform that helps frontline workers use mobile apps and devices more effectively in their delivery of essential products and services.

Skyllful’s platform provides scenario-based, on-demand, on-device simulation training and delivers ongoing education and real-time support, helping workers retain knowledge better while supporting new digital deployments and updates and onboarding of new hires. For compliance purposes, Skyllful’s platform provides the ability to see and measure mobile technology training in real-time by tracking and documenting usage and adoption rates by workers.

Skyllful’s platform supports all mobile applications, including custom-built solutions, runs natively on mobile devices including industrial-grade and ruggedized handhelds and tablets, and can access native device peripherals and sensors, such as barcode scanners and printers, that are part of a digital solution.

Skyllful’s platform is made up of three main components: Skyllful Simulator, Skyllful IQ, and Skyllful Studio.

Skyllful Simulator is a mobile-optimized, on-device app for simulating scenarios and determining the ideal workflow for critical field apps by frontline mobile workers. It features step-by-step app workflows and in-simulator guides, cues and knowledge checks to assure that scenario-based simulations are effective in teaching frontline mobile workers how to use new apps and updated features.

Skyllful IQ is a robust, graphically rich dashboard that provides insights into the current and future readiness of the frontline mobile workforce. Designed for project managers, operations executives and training leaders, Skyllful IQ features eal-time readiness and performance analytics, a multi-tier reporting hierarchy and data views based on roles, team and geographical location, Skyllful IQ helps leaders across an organization analyze and monitor adoption rates of mobile apps by its frontline workers.

Skyllful Studio is an intuitively designed, easy-to-use content editing environment for rapidly developing, rolling out and managing scenario-based simulations for new or updated mobile app trainings. Designed for instructional designers and content creators, Skyllful Studio provides the ability to design a digital adoption platform that includes scenario-based training and curriculum design, user and role definitions and lesson scripting and screen creation.

As more technology over the last two decades has been developed and deployed to frontline workers, there has been little modernization in how they are trained to use technology required to do their jobs.

Skyllful’s mobile digital adoption platform is proven to increase productivity and deliver greater ROI in technology. In the past year, Skyllful has signed a number of major customers, including CBRE, CFM Materials, Dairy Farmers of America, Nestle USA, NOV, One Gas, Zebra Technologies and Honeywell, among others.

Recently, Skyllful won a BIG Innovation Award, from Business Intelligence Group, for it’s on-device, on-demand training for mobile field workers through scenario-based simulations

Customer case study:Nestle USA

On effectiveness and customer satisfaction: “What was absolutely shocking to me was the feedback from the sales team on the ability to train on their own. They were able to focus in on themselves. They retained more because they weren’t embarrassed to go back and look at something again; or without other people asking questions.”

On training content and meeting timelines: “When it came to creating the content and material, we were able to churn out lessons and modules faster than I thought we could.”

On long-term engagement and new hire training: “There was an eagerness within the business to continue to use the platform for continued onboarding of new employees. They felt very comfortable taking it as is and using it for new hire training.”

On training visibility and the ability to be proactive for users: “The visibility and metrics should not be undersold. The dashboard became our internal ‘people metric.’ We were able to proactively use the dashboard to see how users interacted with training.”

On the ability to help project teams succeed: "Digital training allowed us to cover training for the entire team with essentially 5 experts. It otherwise would not have been feasible to do in the time frame."