|
Company: SynergySuite
Company Description: SynergySuite helps multi-unit restaurants simplify operations and increase profitability with an easy-to-use restaurant management platform.
Nomination Category: Company / Organization Categories
Nomination Sub Category: Company of the Year - Food & Beverage - Medium
 Nomination Title: SynergySuite
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the achievements of the nominated organization since January 1 2020, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
SynergySuite is a back-of-house management software helping enterprise restaurant brands increase profitability by streamlining operations and connecting technology. SynergySuite is built as a modular program, allowing customers to build the best solution for their needs. The platform includes inventory, purchasing, operations, time and attendance, reporting, food safety, HR, and cash management.
SynergySuite is a modular cloud-based restaurant management platform available through your computer, phone or tablet. SynergySuite is trusted by global brands, including restaurant chains, owner-operated restaurants, franchisee/franchisor concepts, international pub groups, hotels and cinemas/movie theaters.
SynergySuite customers see 3-6% improved profitability through savings on food and labor. Using our platform, you can:
Take inventory more efficiently and use predictive data to maintain par levels
Create optimized staffing schedules that comply with labor laws
Better analyze your business
Ensure proper food safety practices and HACCP compliance
Communicate with staff at all levels of your brand
Manage cash and increase accountability
With multiple integrations, and the ability to create new integrations and workflows, SynergySuite is able to streamline your restaurant operations into one easy-to-use platform, preventing duplicate data entry, multiple applications, whilst increasing organizational efficacy and increasing ROI.
- If you are providing written answers for your submission, you must provide an answer to this first question: Briefly describe the nominated organization: its history and past performance (up to 200 words):
Total 183 words used.
SynergySuite is an enterprise back-of-house restaurant management system, built for the frenetic pace of modern restaurants. We built SynergySuite to work the way restaurants do – on the go. Our mobile app is available on Android and iOS, and works seamlessly with our web portal solution. Whether it’s a corporate employee looking at reports on their desktop, or a manager approving shift changes through the app, the platform works the way they want to.
We streamline operations and help customers increase profitability with 8 mix-and-match modules: inventory, purchasing, operations, reporting, food safety, time and attendance, HR, and cash management. The product’s modular set up allows restaurants to choose only what they need, and each part of the platform is highly configurable to their unique operations, brand, and reporting requirements. By integrating with other restaurant technology, such as point of sale, accounting, suppliers, and payroll, our clients have complete visibility across their operations.
SynergySuite is used by thousands of restaurants across North America, Ireland, UK and New Zealand. SynergySuite was founded in Dublin, Ireland, and has offices in Lehi, Utah, USA; and Podgorica, Montenegro.
- If you are providing written answers for your submission, you must provide an answer to this second question: Outline the organization's achievements since the beginning of 2020 that you wish to bring to the judges' attention (up to 250 words):
Total 121 words used.
SynergySuite is a back-of-house management software helping enterprise restaurant brands increase profitability by streamlining operations and connecting technology. SynergySuite is built as a modular program, allowing customers to build the best solution for their needs. The platform includes inventory, purchasing, operations, time and attendance, reporting, food safety, HR, and cash management. As the restaurant industry has been hit hard with the pandemic, SynergySuite is really helping brands save money and increase margins. Through the pandemic, we've also made it easy for restaurant owners to manage the changes. Whether it's managing social distancing, managing cleanliness and food safety, SynergySuite makes it easy for restaurant owners to ensure they are following proper protocols for modern restaurants whilst improving their operations and increasing revenue.
- If you are providing written answers for your submission, you must provide an answer to this third question: Explain why the achievements you have highlighted are unique or significant. If possible compare the achievements to the performance of other players in your industry and/or to the organization's past performance (up to 250 words):
Total 205 words used.
Restaurant managers are busy, and every penny counts. On average, most restaurants are making four cents per dollar. So optimizing for every dollar is critical to restaurant owners. Covid roared its head on the food industry, and now restaurant owners have had to adjust to a plethora of changes - whether it's outdoor seating, virtual menus, or adding in social distancing signage, restaurant owners have undergone a lot of change. At SynergySuite our goal is to take out the plethora of stressors restaurant owners face so that they can spend more time delighting their customers through easy-to-use and customizable back of house solutions.
The reception to SynergySuite has been extremely positive. The annualized growth rate coming out of Q1 was 197%. Anecdotally, SynergySuite has won almost every sales process we’ve been in, and have gotten very good feedback about product functionality from clients and prospects.
By the numbers from a couple of our clients:
Costa Vida
1. 5 hours saved on ordering each week
30 minutes saved on inventory each week
1 hour saved on scheduling each week
$400 average saved each week on labor
1-2% average saved each week on food
Beef ‘O’ Brady’s
1% saved on inventory annually
.4% saved on labor annually
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 243 words used.
In 2020-2021, we made several product updates to make sure our product best meets the needs of our customers. Some of the updates include:
AWS Migration
Over the course of several months, we migrated all of our services away from a dedicated data center to AWS. This not only helped provide support for a more global presence but also improved the overall speed and performance of the application by almost 50%.
Revamped Movement Report
We completely re-wrote our inventory movement report from the ground up. We are glad to say this report not only performs better but is also easier to understand for a novice user.
Clocking App
Our dedicated clocking app launched mid-year to help streamline the in-store clocking process. It also had an improved user interface, optional branding, display weather information, and no setup required.
Wellness Checks
This set of tools was created to help customers respond to the need for COVID-19 mitigation and compliance. The wellness checks allow managers to audit staff before clocking in, take temperatures if needed and use pre-built sanitation checklists.
Checklist Manager
We completely re-wrote our checklist functionality, and threw in a few new features along the way, including a brand new editor tool where managers can create checklists and edit locations where they are available.
Notification Banners
Admins can set a notification banner on any of our applications. Display alerts, warnings or reminders to all employees, or set it to show only for specific roles.
| Attachments/Videos/Links: |
|---|
|
