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Company: Unanet
Nomination Submitted by: Feed Media
Company Description: Unanet is a leading provider of enterprise resource planning (ERP) and customer relationship management (CRM) solutions purpose-built for Government Contractors, architecture/engineering/construction, and Professional Services. More than 4,000 organizations depend on Unanet to turn their information into actionable insights, drive better decision-making and accelerate business growth.
Nomination Category: New Product & Service Categories - Business Technology
Nomination Sub Category: Cloud Enterprise Resource Planning (ERP) Solution
 Nomination Title: Unanet ERP GovCon
- Which will you submit for your nomination in this category, a video of up to five (5) minutes in length about the nominated new or new-version product or service, OR written answers to the questions for this category? (Choose one):
Written answers to the questions
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video.
- If you are providing written answers for your submission, you must provide an answer to this first question: If this is a brand-new product, state the date on which it was released. If this is a new version of an existing product, state the date on which the update was released:
Unanet ERP GovCon was upgraded via multiple releases throughout 2021, most recently in Q4 2021.
- If you are providing written answers for your submission, you must provide an answer to this second question: Describe the features, functions, and benefits of the nominated product or service (up to 350 words):
Total 347 words used.
The importance of a high-quality ERP system cannot be understated, particularly in a volatile business environment like today’s where certainty, visibility, control and efficiency are paramount. During the upheaval of the past two years, when government contracting firms needed these four critical business traits most, Unanet ERP GovCon provided them.
The only native, integrated cloud-based ERP solution built from the ground up for government contractors, Unanet ERP GovCon integrates professional services automation and project portfolio management software with financials and advanced analytics to help organizations reliably plan, track and manage projects and people. Throughout 2021, Unanet ERP GovCon enabled thousands of firms to counter extreme business uncertainty by giving them command over their resources and their compliance responsibilities, clear visibility and deep insight into their projects, and thus, a better chance of producing positive, profitable outcomes for their clients and themselves.
With its customers in mind, Unanet intentionally accelerated the timetable for releasing upgrades to, and new prebuilt integrations with, Unanet ERP GovCon throughout 2021. In many cases, these upgrades and integrations sprung directly from customer input. Spread over several 2021 releases, the enhancements to Unanet ERP GovCon substantially improved a solution that already rates at the top of class. Among the most notable upgrades:
• Introduction of the Unanet First Look Program, which enables customers to participate in and provide feedback throughout the development process via surveys, interviews, focus groups, design reviews and usability tests.
• The Unanet New Customer Experience Portal, a forum for customers to share best practices and access learning resources, support tickets and suggestions.
• Improved mobile accessibility to the Unanet ERP platform via Unanet Mobile, a new native application for users in the field or working remotely.
• A new, interactive Project Central Dashboard for real-time, integrated project and financial insights, with close to 50 different project-based metrics available in graph and tabular formats.
• Unanet Pay powered by Stripe for increased invoicing and payment flexibility.
All these new features are geared toward giving government contracting firms the efficiency, consistency, clarity and data-intelligence they need to be profitable in uncertain times.
- If you are providing written answers for your submission, you must provide an answer to this third question: Outline the market performance, critical reception, and customer satisfaction with the product or service to date. State monetary or unit sales figures to date, if possible, and how they compare to expectations or past performance. Provide links to laudatory product or service reviews. Include some customer testimonials, if applicable (up to 350 words):
Total 350 words used.
When it comes to cloud-based solutions, there are no truer measures of quality than user experience and customer satisfaction. Unanet ERP GovCon consistently excels at both.
In independent ratings of ERP systems based on user reviews, the buyer discovery platform G2 in late 2021 ranked Unanet ERP GovCon among the best-performing ERP solutions in a range of categories. Unanet ERP GovCon placed among G2’s Top 5 highest-rated project-based ERP offerings. Unanet ERP GovCon also rated among the top three in its class in user adoption.
Among the reviews that users posted to the G2 website in 2021:
★ ★ ★ ★ ★ (5/5 stars): “The customer service that I receive with this product is outstanding and immediate…I like the ease of use of the product compared to others in the market such as Costpoint or Procas, it just doesn't compare. The customer service help that I receive is one of a kind and I hope this never changes.” — Lusine V., Controller, government contracting firm
★ ★ ★ ★ ★ (5/5 stars): “Unanet is the best…There was a lot of inefficiencies with QuickBooks for the customer billing, the monthly payroll allocations, and tracking the project status. With Unanet all of these inefficiencies have been eliminated.” — Chris M., VP of Finance, government contracting firm
★ ★ ★ ★ ★ (5/5 stars): “Excellent Product! As a C-Level person, I can see everything important information I needed to see in my dashboard.” — Bill W., Principal, government contracting firm
Also: “Unanet’s efficiencies and processes have allowed us to grow by 30% this year without having to grow our Finance team.” — Charles Bonner, VP of Finance, NVE Inc. (GovCon firm)
On the sales front, Unanet ERP GovCon’s customer base (# of firms using the solution) increased 20% in 2021.
When Unanet ERP GovCon goes head-to-head with its chief competitor, it wins 70% of those bids.
Another metric that speaks to the positive outcomes that Unanet ERP GovCon provides: 30% of GovCon firms using the software at least tripled their revenue growth rate within two years of implementing it.
- You have the option to answer this final question: Reference any attachments of supporting materials throughout this nomination and how they provide evidence of the claims you have made in this nomination (up to 250 words):
Total 88 words used.
• Link to G2’s late 2021 user-based ratings of Top 15 project-based ERP software, in which Unanet ERP GovCon ranks #3:
https://www.g2.com/categories/project-based-erp?tab=highest_rated
• Link to Unanet ERP GovCon customer/user reviews on G2 website: https://www.g2.com/products/unanet-govcon/reviews#reviews
• Link to Unanet ERP GovCon customer/user testimonials on Unanet website: https://unanet.com/erp-for-govcon/govcon-testimonials/
• Links to information about Unanet ERP GovCon 2021 upgrade releases: https://unanet.com/news/enhanced-mobility-project-management-finance-tools-and-user-experience-highlight-latest-unanet-release
https://unanet.com/news/unanet-21-6-release
https://unanet.com/news/unanet-21-3-release
https://unanet.com/blog/govcons-gain-contract-management-project-management-scoreboard-and-unanet-mobile-in-newest-erp-release/
• Link to information about head-to-head wins
https://unanet.com/blog/customers-made-the-switch
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