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AvivaSA
AvivaSA Emeklilik ve Hayat of Istanbul is one of Turkey's leading private pension and life insurance companies. AvivaSA offers tailored solutions to individuals and institutions and develops a personal retirement plan with a financial consultancy service to handle and analyze individuals' financial situations in real time. And AvivaSA’s life insurance products safeguard individuals and their families against unexpected risks .
In the Inaugural Middle East Stevie Awards, AvivaSA won the 2020 Gold Stevie Award for Innovation in Business Information Apps for ‘AvivaSA Mobil’, their first digital self- service platform with a customer centric experience design.
With AvivaSA Mobil” , customers can track their savings and insurance products, access the “Bi'dolu” loyalty program, use Live Chat for support issues, and , with daily access to financial news, market values and market reviews, execute a variety of functions to customize and manage their products.
Creating a seamless unique experience, AvivaSA used agile methodology to develop the application and works to continuously improve the user experience. The “AvivaSA Mobil” app was launched in October 2018 and reached 500K downloads in the first year.