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Ooredoo Oman
Ooredoo Oman is part of Ooredoo Group, a leading international telecommunications company that operates businesses and serves consumers in 10 countries, delivering a leading data experience through its broad range of content and services and advanced, data-centric mobile and fixed networks.
In the inaugural Middle East Stevie Awards, Ooredoo Oman won two 2020 Gold Stevie Awards for their Digital Transformation and the Ooredoo Oman App.
In line with Ooredoo’s group-wide transformation programme, “Get Digital”, it has brought new digital experiences to Oman, including Saeed’: a first-of-its-kind Artificial Intelligence (AI) based Chatbot, Shababiah, a first-of-its-kind fully digital prepaid plan, Shahry, a fully digital postpaid plan, and an integrated and collaborative ‘App Factory’ for efficient design and development of new services in the Ooredoo Oman App
The Ooredoo Oman app continues to pioneer the telecoms digital experience, empowering customers with an ever-expanding array of services in the palm of their hand. Combining ease-of-use and functional design, the app is constantly enhanced to meet the evolving needs of its users to create a true omni-channel customer experience.
Digital transformation is a continuous process, and Ooredoo Oman’s early success in this journey has emboldened it to continue strengthening its digital leadership and invest in transformative technologies.