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In the first period of the pandemic, the health and safety of all our employees was our top priority, and by making all the infrastructure ready, we soon started to work from home.
We switched to the hybrid working model in September 2020, where the number of Covid cases decreased and became safer in Turkey. Our aim was seeing our colleagues physically again -caring social distance- to socialize and to remember our office, and to manage a transition to the hybrid working model in a smooth way.
We conducted a survey of all our employees regarding returning to the office. We started our new working model on September 1, by dividing our employees into 2 groups -excluding Sales Team- and scheduling a group to come to our office every week with health & safety precautions. We planned an enthusiastic welcome.
We reconsidered our new working model under the hood of “Balance” for health and well-being in our business and private lives. The most important topics conveyed to us by our employees were: Decreasing the number and duration of meetings in the remote working period & help them managing their work-life balance. We launched 2 different programs in April and May.
1.Balance in Work & Personal Life
In order to support the wellbeing of our employees we announced Stay in Balance Program to ensure the continuity of employees contributions to the company, to support them in work-private life. The main topics we held:
- Meetings: For Balance in Meetings we announced Principles and held online trainings for Meeting Management in the Sodexo Academy. We limited the duration of meetings with max. 45 minutes and banned setting meeting between lunch time.
- SodexONfocus: For Balance in our Agenda we announced SodexONfocus that we aren’t organizing meetings as of 14:30 on Wednesdays (to finish the backlog in agendas.
- Academy +: We launched it to add value for personal development and wellbeing in accordance with needs. The Academy + program include digital and live trainings such as Work & Life Balance, Mindfulness, Breathe etc.
- New Applications & Guidelines; Return to Office Guides, Non-Meeting Hours for Our Children, Virtual Coffee Break, Remote Working outside from the main city in the Summer Term.
2.Live Well Stay in Balance
With this program, we enabled our employees to receive the simple services they need safely at their home such as on-site laboratory service, without the need to go to the hospital during the pandemic period. We cooperated with the relevant health institution to provide the online Psychologist services.
We supported our employees with our Dietitian service due to the change in eating habits during the period we were at home.
We hold Virtual Sodexo meeting every Thursday with all Sodexo people including our CEO and COMEX team. We invest in our mental and physical health, development & fun by hosting experts on various topics.
We started a company-wide “entertainment challenge” with the aim of making our employees have fun in the pandemic conditions and in the virtual environment. Every month, one of our departments participated in this challenge. The contents and flow were completely designed by them; they shot entertaining videos, produced short films; became screenwriters & actors. The moments when we watched these videos together, we bombarded with laughter.
Conclusion:
Among the most successful HR applications chosen by our employees, the concept of Hybrid Work and Balance took place in the top 2.
Local Pulse Survey Results (top 2/ 5):
I think I can work efficiently from home during the pandemic period.: Scored 79
My company cares deeply about our health and safety.: Scored 82
I am proud to work at Sodexo.: Scored 83
Global Voice Survey:
eNPS (-100 to 100)* : 14 (increased)
