Teletrac Navman - Best Business or Competitive Intelligence Solution
Company: Teletrac Navman, Garden Grove, CA
Company Description: Teletrac Navman is a leading software-as-a-service (SaaS) provider leveraging location-based technology and services for managing mobile assets. Its fleet and asset management technology uncovers information that would otherwise go unseen, helping customers reduce risk and move their business forward with certainty. It tracks and manages more than 550,000 vehicles and assets around the world.
Nomination Category: New Product & Service Categories - Business Technology
Nomination Sub Category: Business or Competitive Intelligence Solution
Nomination Title: Teletrac Navman's TN360
Teletrac Navman launched TN360 on August 24, 2020.
TN360’s AI-driven design is bringing business intelligence into the next phase of telematics’ digital transformation. Moving businesses from historical data to predictive analysis, enabling them to anticipate trends, behaviors and anomalies through real-time data. Managers can take immediate corrective actions in key functional areas: driver behavior, fleet compliance, safety, maintenance, routing, fuel consumption, on-site performance, customer satisfaction and more.
TN360 translates large amounts of data into contextual meaning and actionable insights and removes time-consuming analysis periods fleet managers typically need to make informed decisions. Businesses can further reduce costs – or increase profits – and improve customer service by taking action before traditional telematics users have pulled their weekly reports.
Business intelligence features include:
AI insights — Users can drill down into data with a single click for more visibility into data that matters in decision-making. With easy access to fleet-wide data, businesses can see high-level results or zero in on problem areas to drill down into root causes of business issues.
Dashboards and dynamic reporting — Users can quickly view key business and operational insights across drivers, vehicles and fleet and can easily schedule their preferred reports to receive them when needed.
Natural language search —Users can ask TN360 questions – either verbally or by typing – about their fleet’s performance and metrics, and the platform “learns” through their questions to provide critical information.
Alexa integration —Through an integration with Amazon’s Alexa, business stakeholders can ask their digital personal assistant questions about how their fleet is performing in real time, wherever they may be.
Flexible suite of apps — Users can manage connected workflows, send messages and custom checklists to connect to drivers and customers from everywhere.
TN360 significantly expands business intelligence capabilitiesin fleet and field operations by delivering personalized insights based on data that the system collects through machine learning technology. As businesses move to higher bandwidths, and increased connected assets all producing data, TN360 caters to this massive growth in big data creation, allowing them to understand it and make insight-driven decisions.
TN360 has been successful both in media coverage and in sales improvements. The launch was covered by more than 35 trade media outlets in its first two months on the market, which is by far the most coverage we have seen for one product launch. This level of interest could indicate how the media perceives the impact TN360 could have on the fleet and asset management technological landscape.
TN360 was widely acclaimed by members of the trade media with quotes like:
“Game changing telematics technology.” –Modern WorkTruck Solutions https://www.mwsmag.com/game-changing-telematics-technology/
"And the system was fast! It pulled data based on millions of data points in a quick dashboard view, including charts and graphs that can be filtered and drilled deeper down into." –Business Fleet https://www.businessfleet.com/10124225/teletrac-navman-tn360-turn-data-into-decisions
"The system is smart." –Heavy Duty Trucking https://www.truckinginfo.com/10124225/teletrac-navman-tn360-turn-data-into-decisions
"TN360 delivers an intuitive interface to ask advanced analytical queries." –Government Fleet https://www.government-fleet.com/10124225/teletrac-navman-tn360-turn-data-into-decisions
“The system also makes for easy reporting and analysis, particularly around wear and tear and maintenance.” –Automotive World https://www.automotive-fleet.com/10124225/teletrac-navman-tn360-turn-data-into-decisions
The market has responded well to TN360, as we have received many positive testimonials from users and seen improvements throughout our sales funnel. One haulage customer said, “We love the vehicle maintenance ability – this has let us move from clipboards that weren’t always filled out – to a much better system that all of our team can view. We want to start performing vehicle maintenance on a better schedule and this is helping us tremendously.”
A restoration company stated, “We have been using the drivers’ arrival and departure times onsite and it’s been very helpful to make sure drivers don’t misquote the amount of time they spend on a job site. In our first two months, we’ve already identified discrepancies that have saved us over $2,000.”
Here are two short video interviews and product reviews not mentioned above. These can give you a sense of TN360’s functionalities and the editor’s positive reaction to the product’s capabilities:
How to Use Real-Time Truck Telematics
https://www.fleetequipmentmag.com/how-to-use-real-time-truck-telematics/
What Happens When You Ask Your Telematics Platform a Question and it Gives You an Answer?
https://www.fleetequipmentmag.com/what-happens-when-you-ask-your-telematics-platform-a-question-and-it-gives-you-an-answer/
Videos* highlighting some of the specific product features:
https://www.youtube.com/watch?v=yulabgM-YuM&;list=PLTuO8uUve_rO59xrBDpnMDMVU3LVQJb_9 Overview of Smart Dashcam
https://www.youtube.com/watch?v=smWw4AZeoQE Insights - Users can drill down into data with a single click for more visibility into data that matters in decision-making. With easy access to fleet-wide data, businesses can see high-level results or zero in on problem areas to drill down into root causes of business issues.
https://www.youtube.com/watch?v=et1RMt6jc_M SmartJobs Mobile App – SmartJobs enables drivers to receive daily run sheets, one-off requests and stay on schedule with turn-by-turn navigation, clear job instructions and proof of delivery (signature and photo). It also provides managers real-time visibility into job status details and automates communication with customers, so your field team can focus on getting the job done.
https://www.youtube.com/watch?v=F9bEiLWHcZM EasyDocs Mobile App – EasyDocs allows users to store and assign documents to certain fleets or types of vehicles, ensuring that the proper paperwork is readily available when and where they’re needed. Drivers can access these documents anytime via a mobile device.
https://www.youtube.com/watch?v=TZ7duWGcZ8I Forms Mobile App – Forms enables businesses to digitize paper processes and ensure that key information is captured and instantly accessible.
*All videos here are used as tools for marketing and selling the product.
Click here to Learn more about the AI smart telematics Teletrac Navman TN360 platform