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Company: Rentec Direct, Grants Pass, OR
Company Description: Rentec Direct is an award-winning property management software company providing a comprehensive management solution for real estate professionals. Since its founding in 2009, the company’s cloud-based software platform has evolved to meet the demands of the changing marketplace, serving more than 25,000 property managers and landlords managing more than 750,000 units across the country.
Nomination Category: Entrepreneur Categories
Nomination Sub Category: Entrepreneur of the Year - Real Estate
 Nomination Title: Nathan Miller
- Which will you submit for this nomination, an essay of up to 650 words about the achievements of the nominated entrepreneur since January 1 2020, OR a video of up to five (5) minutes about the same? CHOOSE ONE:
An essay of up to 650 words
- If you are submitting a video of up to five (5) minutes in length, provide the URL of the nominated video here, OR attach it to your entry via the "Add Attachments, Videos, or Links to This Entry" link above, through which you may also upload a copy of your video:
- If you are providing an essay of up to 650 words, place it in this space:
Total 647 words used.
Nathan Miller is the founder of Rentec Direct, a property management software company that helps investors, landlords and property managers efficiently manage their rental properties and tenants. Software features include a mobile app, tenant and owner portals, the industry’s largest vacancy listing network, renters insurance, accounting abilities, e-filing tax forms and more.
Before Rentec was born, Nathan was investing in rental properties and managing them himself. He found the industry full of inefficiencies and knew he couldn’t be alone in his struggles, fumbling through stacks of receipts each month and trying to manage his properties using spreadsheets. Fueled by many cups of coffee and a passion for efficiency (and thanks to his background in software development) Nathan spent hundreds of early mornings before his full-time day job coding the very first version of Rentec Direct. More than a decade later, his passion project has grown into the third largest property management software solution in its sector, serving more than 25,000 clients managing more than 750,000 units across the country.
Nathan’s vision continues to grow as he regularly leads advancements in Rentec’s client experience, product innovation and software technology. Over the years, he has built Rentec on his own time and invested his own money, making Rentec 100% organically grown and completely debt-free today. This growth has led to Rentec being recognized on the prestigious Inc. 5000 List of America’s Fastest-Growing Private Companies for the fifth consecutive year with a three year growth revenue of 136%. Rentec has maintained over a 30% year-over-year growth rate, while competitors in the industry are averaging 24% year-over-year growth.
To Nathan, customer service and support remain at the forefront of Rentec’s mission ensuring that Rentec stands out from its competitors. The company focuses on small to midsize property managers, a market segment often abandoned by other vendors in the space. Nathan values his smallest client the same as his largest client, and always makes decisions based on what is best for the majority of his customers as opposed to a select few.
Nathan has made significant steps toward his goal of empowering property managers and landlords through technological advancements. Nathan continues to work as a software developer of the company, spending the majority of his time coding new features, testing the software, and engaging with his clients for direct consumer feedback. In addition, Nathan has:
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Piloted the launch of a new onboarding program for clients featuring step-by-step, personalized training to further help new clients build confidence and proficiency in the Rentec software to increase customer success rates.
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Launched the redesigned Rentec Direct software platform, which features streamlined, modern design improvements to enhance user experience and promote a seamless, responsive workflow for clients.
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Contributed insight and knowledge through more than 35 articles in industry publications like Bigger Pockets and Geek Estate, and national business outlets like Forbes and Entrepreneur.
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Granted eight scholarships to college and graduate students pursuing an education in computer science through the Rentec Direct Tech Mastery Scholarship program, which Nathan founded in 2016.
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New software features and developments including a new batch income and expense transaction tool, SSL security updates for property management websites, accessibility enhancements for visually impaired users, new integrations like a pet-screening feature and state-specific forms, and a new income verification feature for tenant screening.
Nathan is a lifelong resident of Southern Oregon and is passionate about community development. He is committed to making his local community a better place by providing stable jobs and has partnered with Southern Oregon Regional Economic Development Inc., a non-profit organization dedicated to increasing the long-term prosperity of Southern Oregon. Nathan also serves on the Board of Directors for the Grants Pass & Josephine County Chamber of Commerce and on the Historic Building and Sites Commission. Nathan is currently building a multifamily workforce housing development in Grant Pass to assist with the growing housing availability crisis in the area.
- In bullet-list form, briefly summarize up to ten (10) of the chief accomplishments of this nominated entrepreneur since the beginning of 2020.
Total 146 words used.
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Experiencing 30% year-over-year growth compared to industry competitors who saw an average of 24% year-over-year growth. As a result, Rentec was recognized on the Inc. 5000 list of America’s Fastest-Growing Private Companies for the fifth consecutive year
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Joined the Grants Pass & Josephine County Chamber of Commerce Board of Directors
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Launched a new onboarding program featuring step-by-step, personalized training to further help new clients build confidence and proficiency and released a redesigned version of the Rentec software featuring streamlined, modern design improvements to enhance user experience
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Forged partnerships with like-minded industry technology companies like Rhino, Steadily, Blue Moon Software, The Closing Docs, Help Scout and more to streamline daily tasks for real estate clients
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Implemented a robust employee engagement program with programs ranging from company social outings to joint community charity projects that have allowed Rentec to maintain a 92% employee retention rate since its founding
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